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Ultimate TinyMCE
[resolved] HELP! Website just broke after installing UltimateTinyMCE (10 posts)

  1. brandchemist
    Member
    Posted 1 year ago #

    Hi there. Im in trouble!!!

    I installed the plugin, set up the developer recommended options, and now my site's broken. http://www.infuseyourbrand.com

    "Fatal error: Cannot redeclare my_custom_dashboard_widgets() (previously declared in /home/content/31/9746331/html/wp-content/plugins/ultimate-tinymce/admin_functions.php:56) in /home/content/31/9746331/html/wp-content/themes/empire/framework/theme.php on line 318"

    Please help! Thanks so much.

    ::christopher
    239.839.8088

    http://wordpress.org/extend/plugins/ultimate-tinymce/

  2. Josh (WP Edit)
    Moderator and Editor Customizer
    Plugin Author

    Posted 1 year ago #

    Send me an email using my contact form here:

    http://joshlobe.com/contact-me/

  3. brandchemist
    Member
    Posted 1 year ago #

    Thanks so much, Josh. You completely fixed it. Incompatibility issue with the theme I was using.

    Thanks again for such a quick response. Can't wait to use more of your stuff.

    Cheers-
    Christopher

  4. Josh (WP Edit)
    Moderator and Editor Customizer
    Plugin Author

    Posted 1 year ago #

    Thank you, kindly!

  5. austinwade20
    Member
    Posted 1 year ago #

    Any idea on how to fix: http://digitalsnacks.co ??:/

  6. Josh (WP Edit)
    Moderator and Editor Customizer
    Plugin Author

    Posted 1 year ago #

    I don't think this is my plugin causing this issue. All my functions and classes are prefixed with "jwl_" so as not to interfere with other plugins or themes functions.

    Here is the error being "thrown" on your page...

    Fatal error: Cannot redeclare class add_mnmshortcode_button in /hermes/waloraweb055/b1407/moo.austinwade/digitalsnacks/wp-content/themes/metro/functions/tinymce/tinymce.php on line 2

    This means the class "add_mnmshortcode_button" has already been declared somewhere else in your installation (another plugin or theme).

    Did you install a plugin right before this happened?

  7. austinwade20
    Member
    Posted 1 year ago #

    I don't think so. The file It's referring to is apparently the file that assists with editing a post's text. I have absolutely no idea. And now, I can get to any of my pages. It says that they're all not there.

  8. Josh (WP Edit)
    Moderator and Editor Customizer
    Plugin Author

    Posted 1 year ago #

    Right...

    Here is what you need to do:

    1. Use FTP or your hosts CPanel to navigate to your "wp-content/themes" folder.
    2. Rename your "metro" theme to "metro-old".
    3. This will "force" WP to switch to the default theme.

    Now, you can log into your admin panel.

    4. Deactivate ALL of your plugins. I mean ALL of them.
    5. Now, go back and change the name of the theme folder in step 2 from "metro-old" to "metro".

    Now, with your metro theme active.. and ALL plugins inactive... begin re-enabling your plugins. As soon as your site throws the notice again... you know which plugin is incompatible with your theme.

    Repeat all steps... then get rid of the incompatible plugin.

  9. austinwade20
    Member
    Posted 1 year ago #

    That's the thing though, I can access the admin panel as it is. The only thing I can't access is the homepage or any post pages. And I didn't install any new plug-ins for sure . I anything, it was adding code. I was in the process of adding a page view counter.

  10. Josh (WP Edit)
    Moderator and Editor Customizer
    Plugin Author

    Posted 1 year ago #

    Hmmmm... that's weird.

    Have you changed the settings for your "permalinks" anywhere along the way?

    If you want me to take a look... send me your login info here:
    http://joshlobe.com/contact-me/

    I can take a closer look later tonight.

    So, have you tried deactivating ALL of your plugins and switching to the twentyeleven theme?

    Get your installation back to a "Vanilla" install... and try to isolate the issue. Perhaps, we may need to re-install the WP files?

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