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[Plugin: Tubepress ] Videos are not loaded on thumb click (11 posts)

  1. Iperdesign_IT
    Member
    Posted 2 years ago #

    Hi all, i hope you can help me,

    So i have this page with some videos in it

    http://www.claudiopagliara.it/i-miei-reportage/

    It loads the big player and thumbnails. But when i click a thumb, the video won't be loaded, and crhome console gives me these errors:

    GET http://www.claudiopagliara.it/wp-content/plugins/tubepress/sys/scripts/ajax/playerHtml.php?tubepress_video=Eela0nlZGMo&tubepress_shortcode=%255Btubepress%2520galleryId%253D%25221142771128%2522%255D 500 (Internal Server Error)
    jquery.js:2Uncaught SyntaxError: Unexpected token <

    Is it a problem of the new wordpress? Thanks for all!

  2. Eric
    Member
    Posted 2 years ago #

    Hiya,

    Looks like a server misconfiguration to me. When you click on a thumbnail, TubePress will make an Ajax request to http://www.claudiopagliara.it/wp-content/plugins/tubepress/sys/scripts/ajax/playerHtml.php. You'll notice that this URL results in an 500 internal server error - under normal circumstances it should return some JSON for TubePress to parse.

    This is mostly likely due to bad filesystem permissions or a misconfiguration with your webserver. The server's logs will be able to pinpoint the problem. Let us know what you find!

  3. Iperdesign_IT
    Member
    Posted 2 years ago #

    Hi k2eric,

    my server log returned these lines:

    [Fri Dec 23 09:57:59 2011] [error] [client 2.32.114.146] Premature end of script headers: playerHtml.php, referer: http://www.claudiopagliara.it/i-miei-reportage/
    [Fri Dec 23 09:57:59 2011] [error] [client 2.32.114.146] suexec policy violation: see suexec log for more details, referer: http://www.claudiopagliara.it/i-miei-reportage/
  4. Eric
    Member
    Posted 2 years ago #

    Well, the good news is that your hosting company will be able to look at the "suexec log" where it should give you a detailed explanation of what the roadblock is. I can't think of anything off the top of my head that would cause a conflict between TubePress and suEXEC.

    Would be great if you could report back with what they find in case anyone else runs into this!

  5. OC2PS
    Member
    Posted 2 years ago #

    Same here. Videos not playing, clicks not doing anything.
    http://www.hennalap.com

    Firebug says

    TubePressGallery is not defined
    [Break On This Error] document.getElementByI...-submit-btn-area').appendChild (sub); 
    
    document.getElementById("recaptcha-submit-btn-area") is null
    [Break On This Error] document.getElementByI...-submit-btn-area').appendChild (sub); 
    
    uncaught exception: Error: Permission denied for <http://www.facebook.com> to get property Proxy.InstallTrigger
    uncaught exception: Error: Permission denied for <http://www.facebook.com> to get property Proxy.InstallTrigger
    uncaught exception: Error: Permission denied for <http://mediacdn.disqus.com> to get property Proxy.InstallTrigger
    uncaught exception: Error: Permission denied for <http://mediacdn.disqus.com> to get property Proxy.InstallTrigger
    uncaught exception: Error: Permission denied for <http://mediacdn.disqus.com> to get property Proxy.InstallTrigger
  6. Eric
    Member
    Posted 2 years ago #

    http://www.hennalap.com

    Is there a TubePress gallery somewhere on that site? I can't read any of the navigation and thus can't find your gallery...

  7. OC2PS
    Member
    Posted 2 years ago #

    I had to remove TubePress as it wasn't working...
    :-(

  8. noisegate95
    Member
    Posted 2 years ago #

    I am having the same problems. http://blog.noisegate95.com/random-videos-2
    If I load shadowbox, nothing pop's up. But if I set shadowbox NOT to used cached shadowbox.js, the box pop's up, but no video.

    If I set Tubepress to default top of the screen, it looks great, and the top video plays, but if a user selects another video, the top screen stays grey, and the page just hangs. I have been trying to fix this for about a week now with no success. Came across this post, thought I'd give it a shot.

    I also have vimeo and youtube simple gallery plugins, and they both work.

    I am not very good at understanding what firebug is actually telling me.
    Can you see anything?

    Thanks in advance.

  9. aleflocco
    Member
    Posted 2 years ago #

    Hi,
    I'll get back to Iperdesign_IT first post, cause I'm facing the same issue.
    It seems Iperdesign_IT fixed it, the gallery is working there...
    Do you, k2eric or Iperdesign_IT, have any suggest in order to fix it?
    Thanks a lot
    Alessandro

  10. Eric
    Member
    Posted 2 years ago #

    @aleflocco Do you have a link to a page that demonstrates the problem? Should be easy to remotely diagnose.

  11. aleflocco
    Member
    Posted 2 years ago #

    Hi,
    thanks to be answering so fast :)
    In the meanwhile I did a little step forward...
    this is the gallery url: http://www.anpib.com/canale-youtube/
    I changed permission values to file playerHtml.php from 644 to 755, and it's working now.
    Bytheway, fireworks still returns a 404 error to a youtube call soon after the new video request (you can see it with firebug console).
    Thanks a lot
    Alessandro

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