Hiya,
Looks like a server misconfiguration to me. When you click on a thumbnail, TubePress will make an Ajax request to http://www.claudiopagliara.it/wp-content/plugins/tubepress/sys/scripts/ajax/playerHtml.php. You’ll notice that this URL results in an 500 internal server error – under normal circumstances it should return some JSON for TubePress to parse.
This is mostly likely due to bad filesystem permissions or a misconfiguration with your webserver. The server’s logs will be able to pinpoint the problem. Let us know what you find!
Hi k2eric,
my server log returned these lines:
[Fri Dec 23 09:57:59 2011] [error] [client 2.32.114.146] Premature end of script headers: playerHtml.php, referer: http://www.claudiopagliara.it/i-miei-reportage/
[Fri Dec 23 09:57:59 2011] [error] [client 2.32.114.146] suexec policy violation: see suexec log for more details, referer: http://www.claudiopagliara.it/i-miei-reportage/
Well, the good news is that your hosting company will be able to look at the “suexec log” where it should give you a detailed explanation of what the roadblock is. I can’t think of anything off the top of my head that would cause a conflict between TubePress and suEXEC.
Would be great if you could report back with what they find in case anyone else runs into this!
Same here. Videos not playing, clicks not doing anything.
http://www.hennalap.com
Firebug says
TubePressGallery is not defined
[Break On This Error] document.getElementByI...-submit-btn-area').appendChild (sub);
document.getElementById("recaptcha-submit-btn-area") is null
[Break On This Error] document.getElementByI...-submit-btn-area').appendChild (sub);
uncaught exception: Error: Permission denied for <http://www.facebook.com> to get property Proxy.InstallTrigger
uncaught exception: Error: Permission denied for <http://www.facebook.com> to get property Proxy.InstallTrigger
uncaught exception: Error: Permission denied for <http://mediacdn.disqus.com> to get property Proxy.InstallTrigger
uncaught exception: Error: Permission denied for <http://mediacdn.disqus.com> to get property Proxy.InstallTrigger
uncaught exception: Error: Permission denied for <http://mediacdn.disqus.com> to get property Proxy.InstallTrigger
http://www.hennalap.com
Is there a TubePress gallery somewhere on that site? I can’t read any of the navigation and thus can’t find your gallery…
I had to remove TubePress as it wasn’t working…
🙁
I am having the same problems. http://blog.noisegate95.com/random-videos-2
If I load shadowbox, nothing pop’s up. But if I set shadowbox NOT to used cached shadowbox.js, the box pop’s up, but no video.
If I set Tubepress to default top of the screen, it looks great, and the top video plays, but if a user selects another video, the top screen stays grey, and the page just hangs. I have been trying to fix this for about a week now with no success. Came across this post, thought I’d give it a shot.
I also have vimeo and youtube simple gallery plugins, and they both work.
I am not very good at understanding what firebug is actually telling me.
Can you see anything?
Thanks in advance.
Hi,
I’ll get back to Iperdesign_IT first post, cause I’m facing the same issue.
It seems Iperdesign_IT fixed it, the gallery is working there…
Do you, k2eric or Iperdesign_IT, have any suggest in order to fix it?
Thanks a lot
Alessandro
@aleflocco Do you have a link to a page that demonstrates the problem? Should be easy to remotely diagnose.
Hi,
thanks to be answering so fast 🙂
In the meanwhile I did a little step forward…
this is the gallery url: http://www.anpib.com/canale-youtube/
I changed permission values to file playerHtml.php from 644 to 755, and it’s working now.
Bytheway, fireworks still returns a 404 error to a youtube call soon after the new video request (you can see it with firebug console).
Thanks a lot
Alessandro
