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Trackable Social Share Icons
[resolved] No buttons showing (5 posts)

  1. nprior
    Member
    Posted 3 years ago #

    Downloaded and installed version 1.0. No icon buttons are displayed, although the text after the button is. The Facebook like buttons do show if selected. There are images in the button folders. Permissions on the images set to 644. The plugin does not identify my Google tracking script - the script is working ok.

    What have I missed?!

    thanks
    Nick

  2. EcreativeIM
    Member
    Plugin Author

    Posted 3 years ago #

    Could you tell us the URL of the site they're on so we can take a look at what's happening?

  3. nprior
    Member
    Posted 3 years ago #

    Problem solved - URL removed

    thanks
    Nick

  4. EcreativeIM
    Member
    Plugin Author

    Posted 3 years ago #

    It appears that you have the width and height of your images set to 0, which is likely the cause of the problems : )

    In the Trackable Sharing admin, there is an option "Button Size" -- you can scale the button size there by entering dimensions, such as 24x24, or a percentage, such as 50%. For the default size, leave it at 100%.

    Try entering a non-zero size there and see if that clears it up!

  5. nprior
    Member
    Posted 3 years ago #

    THat did it! I had already saved the set up, but I went back in, changedf the value of the Button Size field (it was already defaulting to 100% in the field) to 24x24, and away we go!

    Many thanks for that.

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