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[Plugin: Thesis OpenHook] Facing Problem While Updating (31 posts)

  1. hoteliertanji
    Member
    Posted 2 years ago #

    I am using thesis 1.8.2 and I was getting a notification about open hook plugin which says

    If you are upgrading from 2.x.x, be sure to FIRST upgrade your options via Settings -> OpenHook; otherwise, you may find your customizations have vanished!

    I don't find this Settings -> OpenHook
    Rather there was Appearance -> Thesis OpenHook

    After updating all my previous customizations were gone. Then from the control panel of the plugin while I was trying to activate thesis hooks I got error like:

    /home/XXX/public_html/wp-content/plugins/thesis-openhook/functions-admin.php on line 246

    I can't activate customizations because of the error so I searched in Google and fortunately find a previous version of the plugin and then remove the most updated one and install previous one which fix my problem.

    Please let me use the updated plugins and fix the issues I mentioned above.

    Hotelier Tanji
    Hotel Management Training

  2. aka BrazenlyGeek
    Member
    Posted 2 years ago #

    You won't find the Upgrade option until after you have upgraded; it exists as part of version 3. In other words, once you upgrade, browse to Settings -> OpenHook in order to upgrade from version 2.

    The error message you gave is incomplete, but judging by the file & the line number, i'd guess that your upgrade was somehow incomplete, that index.php wasn't updated somehow so that the OPENHOOK_GENERAL_SETTINGS define doesn't get set.

  3. kharim
    Member
    Posted 2 years ago #

    not working... gonna down grade to previous version

  4. forbabygifts
    Member
    Posted 2 years ago #

    Hi Rick,

    I upgraded to 3.1 through WP admin this A.M., and all my customization is missing. I was using 3 (I keep plugins current). I tried using the upgrade from 2 but that did not work.

    You can see what happened here No header, or drop down nav or footers.

    I tried putting the code back into the footer, hook and WP footer, but it does not show up.

    Can you help?

    Thanks

  5. aka BrazenlyGeek
    Member
    Posted 2 years ago #

    Did you activate the Thesis customizations on the admin page (the checkbox for Active Actions)?

  6. forbabygifts
    Member
    Posted 2 years ago #

    Yes, but it does this

  7. gadgeteer
    Member
    Posted 2 years ago #

    I'm having a similar issue. I just upgraded and no customizations were showing. I then did the upgrade option and they are showing up just fine now but they are not actually "working". I do not see a checkbox for Active Actions. Where do I find that?

    Thanks!
    Julie
    http://the-gadgeteer.com

  8. forbabygifts
    Member
    Posted 2 years ago #

    Julie, under the General Tab

  9. gadgeteer
    Member
    Posted 2 years ago #

    Found the active actions checkbox and yes I have both boxes checked... but none of my hooks are actually working... No errors, just nothing.

  10. gadgeteer
    Member
    Posted 2 years ago #

    Hmmm, apparently the new openhook does not like my php code that I've been using with the previous version. I removed a block of code and just added the word TEST, saved and that worked...

    Not sure how to debug this... Here's the way the code was upgraded:

    <?php { print(\"
    \"); } ?>
    <center>
    <SCRIPT type=\"text/javascript\" SRC=\"http://shop.brando.com/ad/thegadgeteer/randbanner.js\"></SCRIPT>
    <?php { print(\"
    \"); } ?>

  11. forbabygifts
    Member
    Posted 2 years ago #

    Okay, it did import my old hooks, but like Julie, it is not working....mine is still adding that left nav (I unchecked so Google does not start indexing those page)

  12. Avinash
    Member
    Posted 2 years ago #

    Downgraded to 2.32 after the upgrade messed up with everything. All customisations were gone even after selecting the "activating the Thesis customizations on the admin page (the checkbox for Active Actions)".

    Also, tried the upgrade button. Even though it said everything got upgraded, all my customisations were missing.

    Back to 2.32 and glad that all my customisations are back.

  13. forbabygifts
    Member
    Posted 2 years ago #

    Hi Avinash,

    How did you do that? I would like to since the more time passes before a fix, the more I run into SEO problems.

  14. forbabygifts
    Member
    Posted 2 years ago #

    Nevermind. Looks like Rick put up the older version.

  15. aka BrazenlyGeek
    Member
    Posted 2 years ago #

    Version 3.2 should fix all known issues.

    Users experiencing issues with backslash-filled customizations should re-import from 2.x.x (assuming you haven't already deleted the old options); they will be properly cleaned up with slashes removed as expected.

  16. gadgeteer
    Member
    Posted 2 years ago #

    Where do we get version 3.2? I only see 3.1 on the WordPress.org plugin page.

  17. aka BrazenlyGeek
    Member
    Posted 2 years ago #

    It's there now. The repository was a little slower to update this time around, which i'm told means a lot of plugins are getting updated at the moment. I dunno. Either way, it's up now, so go hammer it and tell me what's still broken.

    (Confession: I'm by no means a coder; i'm a tinkerer... i love customization & enabling customization, which is why OpenHook was created in the first place. It's a labor of love, and i wish i had the professional skills to live up to its popularity. I thank all of you for sticking with it through the bugs!)

  18. gadgeteer
    Member
    Posted 2 years ago #

    Thanks Rick! Everything looks/works great now :o) I appreciate your fast response and even though you say you're not a coder, you sure have done a fantastic job with this plugin. :o) Thanks again!

  19. aka BrazenlyGeek
    Member
    Posted 2 years ago #

    You're quite welcome. Always a pleasure to hear from OpenHook's users. Keep me posted on any other issues that may crop up!

    With any luck, future updates will be to add slick new features rather than to fix my foibles. :D

  20. thewisdomjournal
    Member
    Posted 2 years ago #

    Upgraded, checked all the boxes, but none of my hooks are appearing.

  21. aka BrazenlyGeek
    Member
    Posted 2 years ago #

    Did you hit the button on the OpenHook General tab to upgrade the OpenHook 2 settings?

  22. thewisdomjournal
    Member
    Posted 2 years ago #

    Yes, they're there on the OpenHook page but they aren't showing up on my site. What am I doing wrong? (100% certain it's ME)

  23. aka BrazenlyGeek
    Member
    Posted 2 years ago #

    I'll gladly take a look if you're willing to setup a temporary admin account for me (rick.beckman@gmail.com). It's hard to diagnose when i can't really see what is happening.

  24. Avinash
    Member
    Posted 2 years ago #

    Got this while upgrading again
    (Put *** to avoid directory structure)

    Warning: array_merge() [function.array-merge]: Argument #2 is not an array in ***/wp-content/plugins/thesis-openhook/functions-options.php on line 26

    Warning: array_merge() [function.array-merge]: Argument #1 is not an array in ***/wp-content/plugins/thesis-openhook/functions-options.php on line 28

    Warning: array_merge() [function.array-merge]: Argument #2 is not an array in ****/wp-content/plugins/thesis-openhook/functions-options.php on line 28

  25. Sahil
    Member
    Posted 2 years ago #

    Version 3.2 messed up my blog. Downgraded to 2.3.2!
    Will update the plugin later on...

  26. thewisdomjournal
    Member
    Posted 2 years ago #

    I decided to downgrade to 2.3.2 as well.

  27. Houndowl
    Member
    Posted 2 years ago #

    How does one downgrade to 2.3.2?

  28. Bill Weye
    Member
    Posted 2 years ago #

    How to downgrade OpenHook (or any plugin, most likely):

    1. Deactivate then delete the plugin from your plugin page.
    2. Download the zip file of the version you want to install. This can be found on the main plugin page, under FYI > Other Versions. For OpenHook you want version 2.3.2. Find that here:
    http://wordpress.org/extend/plugins/thesis-openhook/download/

    3. When downloading DO NOT extract the zip file.
    4. Go back to your plugins page and click on Upload. Follow the directions and then activate the plugin. That should work.

  29. FeastontheCheap
    Member
    Posted 2 years ago #

    BillHector, thank you, that was so helpful and now all my customizations work again! Was in a bit of a panic this AM once I realized what happened. Really appreciate the step-by-step help (especially since the internal workings of my site are still a bit murky to me).

  30. rachelcaron
    Member
    Posted 2 years ago #

    Bill - thank you, thank you, thank you! much better

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