After careful debugging, I've determined that Version 6.1.4 of this plugin causes serious problems with passwords on my client's website. The problem happens when a new user tries to register. A random password is emailed to the new user, but the password does not work, even when copied and pasted exactly!
I had really enjoyed using this plugin before this problem developed, but now I'm going to have to find something else. This problem is a deal-breaker!
Fred Chapman
Web Consultant
Posted 8 months ago #
So, not only do you report an obscure problem that nobody else is reporting, but you don't give me any kind of details as to figure out why this is happening? What modules do you have active, if any? Have you tested with all other plugins disabled and using the default theme?
Jeff, don't take shots at me. I'm trying to help here. This is my initial report. I'll try to provide whatever addition information you need, but my site runs over 50 plugins, so debugging is a complex process. A little patience on your part will go a long way. -Fred
P.S. Whether other people are reporting this problem is irrelevant. This is a serious problem for me, and I cannot use the current version of the plugin because of it. The plugin used to work for us, so I may try rolling back to an earlier version until the problem goes away. If that succeeds, I'll let you know.
Hi Jeff,
I've done some additional debugging and have some new info which may help you pinpoint the cause of the problem I reported. I minimized my configuration settings for TML as follows:
Registration successfully opens a new account and emails the username and password, but the login credentials do not work. I'm told that the username or password are incorrect.
With some experimentation, I've found a sequence of steps which will cause the new user's login credentials to work:
After that, the new login credentials work perfectly! Merely logging in and going to the TML settings page isn't enough, though. You have to click on Save Changes. That seems to reset something which causes the new login credentials to be recognized.
Any thoughts on what could be causing this?
Thanks for your help,
Fred
P.S. I did some additional testing and have a few more things to report:
Posted 6 months ago #
Sorry, but I really cannot help as I cannot duplicate the problem.
Hi Jeff,
Great news: I've identified a plugin conflict which completely accounts for the problem I reported!
It turns out that the DB Cache Reloaded Fix plugin conflicts with TML. I discovered exactly the same conflict with exactly the same symptoms between the DB cache plugin and the Magic Members membership plugin as well.
Apparently, caching certain database queries prevents new users from being recognized, until some other event resets the DB cache. If we could identify the specific type of query, we could add it to the list of queries to exclude in the DB cache plugin settings. For now, I'm just going to do without DB caching completely.
I'm very happy to discover that I can use your plugin once again!
Best regards,
Fred
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