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The Events Calendar
[resolved] Event Permalinks Flaky (6 posts)

  1. DaveE
    Member
    Posted 2 years ago #

    Hello,

    Love the plugin. Really, really do. However, I've been having some trouble with the plugin and its event permalinks. Occasionally, single-event permalinks fail and end up redirecting users back to the site homepage. Updating the event slug/permalink to something something slightly different seems to fix the issue. What's difficult about this is there doesn't appear to be a rhyme or reason to why certain permalinks fail. If permalinks are disabled, the events come up just fine.

    Any ideas?

    For reference, we're using the following WordPress permalink structure: Month & Name: /%year%/%monthnum%/%postname%/ and The Events Calendar (V2.0.6) Events Slug is: events ans the single event slug is event.

    http://wordpress.org/extend/plugins/the-events-calendar/

  2. roblagatta
    Modern Tribe Support
    Plugin Author

    Posted 2 years ago #

    Hey there DaveE. Thanks for the words of support, and for reporting this. Apologies on my end for taking until now to get you a response on this issue.

    This is an interesting issue - usually the reports we have are the opposite, since there are some known issues with sites that have permalinks turned off (in which case we advise users to turn them on). Does this occur at all when you're running with a structure that is simpler, ie /%postname%/ ? Have you also been able to check whether this could be a problem related to a conflict with another plugin or the theme?

    It's also worth noting that sometimes, when you activate a new plugin or update an existing one, weird redirects may occur for a few minutes until you've resaved the Permalinks page. Would be awesome if you could recall whether that was the cause in the past, and whether - if it happens down the road - this solution did the trick.

    Let me know where this leaves you and I'll do what I can to assist from there. Thanks again for your support, and sorry once more for the 3 week delay.

  3. DaveE
    Member
    Posted 2 years ago #

    Hi roblagatta,

    No worries about the delayed response. Next time the issue occurs, I'll try tweaking the permalink settings to see if that helps. Honestly, the site doesn't update events all that often, so it may be a while before the issue occurs again. For now, we'll just chalk it up to a bad theme or some other conflict.

    Thanks again for the input. I'll report back here if it happens again.

  4. roblagatta
    Modern Tribe Support
    Plugin Author

    Posted 2 years ago #

    That sounds like a good plan, Dave. Thanks for follow-up and confirming as much. If you do find that this still occurs even after the permalink suggestion (regardless of how far down the road that is) let us know and we'll do our best to troubleshoot.

    Looks like you're all set here on the issue here. If you ever find yourself with a free moment and are enjoying the plugin, we sure would appreciate a "Works" vote or positive star rating here on the WordPress.org repo :) Otherwise, if we can ever do anything else to help you out in the future...just holler.

  5. DaveE
    Member
    Posted 1 year ago #

    Hi all,

    I just wanted to follow up on this issue. It appears the permalinks problem was actually related to the Redirection plugin's "URL Monitoring" feature. Apparently there is a bug that forces the redirection plugin to redirect an event's permalink in a weird way when updating anything about the post, not just the the slug. And, since the slug isn't changed on update, but there is a redirection in place, things get wonky. Very weird.

    Turning off the URL Monitoring feature of the Redirection plugin has fixed this issue.

    Sorry for the "false" report

  6. roblagatta
    Modern Tribe Support
    Plugin Author

    Posted 1 year ago #

    Hey DaveE. Thanks a lot for the follow-up here; you've gone above-and-beyond by finding a 5 month old thread to post your update to...and we really appreciate that. I'm going to add Redirection's URL Monitoring to our list of incompatible plugins/plugin features so other users don't find themselves faced with your same problem.

    Thanks again for this and for your use of The Events Calendar. If we can do anything else in the future, just ask. Similarly if you ever find yourself with a few free moments and would be interested in giving us a "Works" rating or a positive review here on dot-org...we sure would appreciate it.

    Cheers!

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