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[Plugin: Support Tickets] Plugin is not sending user email (3 posts)

  1. miguelnetto
    Member
    Posted 4 years ago #

    I dunno what s is going wrong. The plugin send email to the administrator and not to the user. Any idea?

    http://wordpress.org/extend/plugins/support-tickets/

  2. Takayuki Miyoshi
    Member
    Posted 4 years ago #

    The plugin sends notification mail to the user only when it is necessary to notice him.

  3. miguelnetto
    Member
    Posted 4 years ago #

    Thanks takayukister

    After a lot of tests I found the problem. Have a conflict with the plugin Really Simple CAPTCHA and one I´m using: Register Plus.

    Really Simple CAPTCHA broken Register Plus (not send email when users make the register) and Register Plus broken Support-tickets just when use Really Simple CAPTCHA in the form.

    Register Plus have an option to use CAPTCHA, but I m not using. So, if anyone get this problem like me, just disable the plugin Really Simple CAPTCHA and use the QUIZ in the form.

    Thanks for the plugin!!! :)

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