WordPress.org

1. Scott Wyden Kivowitz
   Member
   Posted 2 years ago #

   Is there any way to customize the plugin so I can authorize an Author or Contributor to answer tickets?

   http://wordpress.org/extend/plugins/support-tickets/

2. kololo321
   Member
   Posted 2 years ago #

   This would be nice, if you had a "support team" working for you!

3. MatthewS
   Member
   Posted 2 years ago #

   Yes, it would be VERY helpful if a different registered user (instead of admin) could be assigned to answer tickets and receive the ticket emails.

4. jshapiro
   Member
   Posted 2 years ago #

   I would love to see this feature too.

5. mwortman
   Member
   Posted 2 years ago #

   Same. No settings at all? Would be great to at least assign other users.

Topic Closed

This topic has been closed to new replies.