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[Plugin: Support Tickets] Authors to answer (5 posts)

  1. Scott Wyden Kivowitz
    Member
    Posted 4 years ago #

    Is there any way to customize the plugin so I can authorize an Author or Contributor to answer tickets?

    http://wordpress.org/extend/plugins/support-tickets/

  2. kololo321
    Member
    Posted 4 years ago #

    This would be nice, if you had a "support team" working for you!

  3. MatthewS
    Member
    Posted 4 years ago #

    Yes, it would be VERY helpful if a different registered user (instead of admin) could be assigned to answer tickets and receive the ticket emails.

  4. jshapiro
    Member
    Posted 4 years ago #

    I would love to see this feature too.

  5. mwortman
    Member
    Posted 4 years ago #

    Same. No settings at all? Would be great to at least assign other users.

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