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[Plugin: StatCounter - Free Real Time Visitor Stats] Fatal error: Call to undefined function stats_g (13 posts)

  1. halleesguy
    Member
    Posted 3 years ago #

    Fatal error: Call to undefined function stats_get_option() in /[full path deleted for privacy]/wp-content/plugins/official-statcounter-plugin-for-wordpress/StatCounter-Wordpress-Plugin.php on line 37

    This plugin needed to bake at 350 for a few minutes longer.

    Fortunately, I had a backup of the old plugin and I used FTP to overwrite the "upgrade" version. This set things back right. But -- wowsers -- that thing crashed the admin backend hard.

    http://wordpress.org/extend/plugins/official-statcounter-plugin-for-wordpress/

  2. StatCounter
    Member
    Posted 3 years ago #

    Apologies for any inconvenience caused with this latest update.

    This bug only occurs under certain conditions and it went unnoticed before we released it.

    We've already applied a patch to fix the problem and sent the fix to wordpress. It should be available to download from wordpress shortly.

  3. jennerationx
    Member
    Posted 3 years ago #

    I got the same problem, now what do I do?

  4. jennerationx
    Member
    Posted 3 years ago #

    I can't get into my dashboard because of this error message.

  5. jennerationx
    Member
    Posted 3 years ago #

    I just deleted the file, will I be able to reinstall statcounter?

  6. Swalchy
    Member
    Posted 3 years ago #

    As with all plugins, using an FTP program (like FileZila or FireBug for Firefox) and logging onto your FTP server, navigating to the /wp-content/plugins folder and then deleting the plugin folder (official-statcounter-plugin) in there will remove it easily. You can then download the updated plugin installation .ZIP folder, extract the folder, and then re-upload to the /wp-content/plugins folder.

    So, yes - once you've deleted the files off your webserver, re-uploading the updated files will re-install the plugin :)

  7. jonsjon
    Member
    Posted 3 years ago #

    Fatal error: Call to undefined function stats_get_option() in /home/xxxx/domains/xxxx-website/public_html/wp-content/plugins/official-statcounter-plugin-for-wordpress/StatCounter-Wordpress-Plugin.php on line 37

    I get it too :(

  8. prettyixel
    Member
    Posted 3 years ago #

    I have the same problem. Unable to log into admin due to corrupt StatCounter update. I just downloaded FileZila, but I don't understand how to log into FTP server. What do put in under "host" "user" and "password" and "port"?

  9. jonsjon
    Member
    Posted 3 years ago #

    Hey, i downloaded 1.2 and its working fine now thanks

  10. prettyixel
    Member
    Posted 3 years ago #

    I was able to log on to my server, but how do I get rid of the corrupt statcounter?

  11. prettyixel
    Member
    Posted 3 years ago #

    Help! How do I delete the corrupt statcounter file?

  12. jonsjon
    Member
    Posted 3 years ago #

    you can just go into plugins folder remove statcounter folder

  13. prettyixel
    Member
    Posted 3 years ago #

    I wasn't able to delete the folder, so couldn't figure how to get rid of it. Luckily Go Daddy went in and deleted for me...wish I could have resolved it myself, but every time I high-lighted the file and hit delete, nothing happened. No option appeared for me to delete it, only to transfer it.

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