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Social Crowd
[resolved] G+ and YT stats not showing (17 posts)

  1. carsuk
    Member
    Posted 2 years ago #

    We love the simplicity of this plugin, but we're having a few problems.

    We want to show G+, YT, FB & Twitter, and we're using the advanced widget. But although the widget returns stats for Twitter & FB, the count for G+ and YT are zero. Also, how can we change it to show YT views instead of subscribers in the advanced widget, always assuming we can get the count to show?

    http://wordpress.org/extend/plugins/social-crowd/

  2. bdoga
    Member
    Plugin Author

    Posted 2 years ago #

    Glad you like the plugin.

    The G+ issue is caused by some changes that google made, which broke the code that was grabbing the stats. So I am working on a different algorithm to fix it.

    The You Tube I'm not sure of, that's a new one, so I will give it a look and see if I can get a fix for that one as well.

    And yes the option to select the stats that are displayed is on the to do list, it just hasn't made it into a release yet. But it should soon.

  3. carsuk
    Member
    Posted 2 years ago #

    Many thanks. We look forward to getting the plugin working properly.

  4. bdoga
    Member
    Plugin Author

    Posted 2 years ago #

    Carsuk,

    Just posted a new release that should fix the Google+ issue. But I couldn't locate the problem with Youtube, it appears to be functioning correctly.

    I might need to get some additional information to troubleshoot that issue.

  5. carsuk
    Member
    Posted 2 years ago #

    Is that 0.7.2? We installed that this morning but the G+ & YT stats are still zero (we even deleted the cache just to be sure).

    Can we give you any info that may help?

  6. bdoga
    Member
    Plugin Author

    Posted 2 years ago #

    0.7.3... it is still showing 0.7.2 for some reason.... but the download link is for 0.7.3... I'll see if I can fix it.

  7. bdoga
    Member
    Plugin Author

    Posted 2 years ago #

    Ok, it looks like I may have the version issue fixed, you should see it available in your wordpress admin panel as an available upgrade in a few minutes.

    it may take up to the length of your defined "interval" before you will see the changes in the stats. Just FYI

  8. carsuk
    Member
    Posted 2 years ago #

    Good man. That's fixed the G+ count. No YT count, but maybe we'll lose that until we can choose to have view instead of subs (5 million looks so much better!).

    BTW, is there a quick hack to have a click through open in a new window?

  9. bdoga
    Member
    Plugin Author

    Posted 2 years ago #

    Not a super quick hack, but I will make note of that and include an option to have the links open in a new window with the next release.

    I'll also work on adding some options about which stats to show in the next release.

    Not sure what is the malfunction on YT. if you know how to check your web server log, feel free to send me any errors that may be showing up from the plugin, that may give me a better place to start.

  10. Wlkus
    Member
    Posted 2 years ago #

    Updated to 0.7.3 and still cant see number of people in Google circles, could you try 113195540550650500682 as ID of page? Doesnt work for me...

    Thanks!

  11. bdoga
    Member
    Plugin Author

    Posted 2 years ago #

    Wlkus,

    Google hasn't released a public API as yet to get these numbers so I am scraping them from the live pages, but I have only worked on personal pages to this point. I have played around with your page today and it is proving a daunting task. Google keeps switching up their design elements to try and stop exactly what my code does.

    I will have to play with it a little more before I will have a fix. Sorry I don't have better news, but it is on the "fix-it" list.

  12. carsuk
    Member
    Posted 2 years ago #

    Saw the comment about the code to grab circles numbers not working on pages in our email (although it's not showing here). Just to say that ours is a business page and seems to be pulling numbers properly after the last plugin update (o.7.3).

  13. bdoga
    Member
    Plugin Author

    Posted 2 years ago #

    Carsuk,

    Thanks for the feedback... google keeps randomizing their layout to make things difficult. Glad it's working for you.

  14. Wlkus
    Member
    Posted 2 years ago #

    Count still not showing in 0.7.4 release :(

  15. kingstonboy
    Member
    Posted 2 years ago #

    Hi,
    any news on this?
    We started using this great plugin with version 0.8.4 and G+ just shows zero.

  16. nram
    Member
    Posted 2 years ago #

    I have same problem with G+ :( http://ptandroid.com

  17. barrosrenato
    Member
    Posted 1 year ago #

    Hello,

    i've got the same problem with google+ for pages,

    can't seem to display the stats.

    what string should we use for this case?

    congrats on the plugin, no donating link however?

    Best Regards,

    http://www.maisvalias.com

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