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Social Crowd
[resolved] facebook likes 0!! (14 posts)

  1. vir27
    Member
    Posted 2 years ago #

    hello there is a problem with this plugin, facebook counter is not working properly, it's always showing 0!!!!

    http://wordpress.org/extend/plugins/social-crowd/

  2. Puneet Sahalot
    Member
    Posted 1 year ago #

    I am having the same problem!

  3. bdoga
    Member
    Plugin Author

    Posted 1 year ago #

    Ok, I think we finally have the solution for this one. Based on troubleshooting your stats are not showing up from facebook because of the following reason.

    In your facebook page settings, under "manage permissions" there is a setting called "Age Restrictions" if this is set to anything other than "Anyone (13+)" then the stats are not made available for the plugin to grab them. So switch your settings and then your stats should start to appear.

    Please let me know here or through my website http://www.macnative.com if you are still not getting stats after changing this setting.

  4. fifthhouse
    Member
    Posted 1 year ago #

    Hello there. I am having the same problem. I have tried the solution of changing the permission settings but still I'm not getting any numbers to display for facebook. Are there other issues that it could be?

  5. bdoga
    Member
    Plugin Author

    Posted 1 year ago #

    are you trying to access the stats for a facebook page or an individual? If it's an individual, that could be your problem as the api that is being used currently does not support the acquisition of individual stats, only from pages...

  6. fifthhouse
    Member
    Posted 1 year ago #

    Thank you for your help. No it is for a page. I have tried it on two of my facebook pages and am having the same problem with both. The page get linked to from the facebook icon in the widget, but it displays 0 likes. The twitter followers is working though.

  7. bdoga
    Member
    Plugin Author

    Posted 1 year ago #

    do you mind posting the links to the facebook pages so I can troubleshoot them?

  8. fifthhouse
    Member
    Posted 1 year ago #

  9. dimke.yu
    Member
    Posted 1 year ago #

    Hello,

    I am having same issue as everyone on this topic. I made changes to age restrictions to anyone and still it shows facebook likes 0. Is it possible that this wont work without creating an app on facebook and entering secret token and similar. I also used other plugins for facebook and they wont work without all that. I hope for solution soon.

    Cheers

  10. bdoga
    Member
    Plugin Author

    Posted 1 year ago #

    fifthhouse,
    Sorry for the delay, Christmas and all that good stuff kept me busy.
    I think I have a solution for you,
    To get your facebook stats as your page sits currently you need to just put in the long number at the end of the URL's that you sent over and that should properly grab the Likes for your page.

    Alternatively you can head on over to http://www.facebook.com/username and setup an actual "username" for your page, which you can then put in as the facebook token for Social Crowd to grab the pages likes.

    Hope that solves your problem as well dimke.yu

    Post back your problems or success.

  11. dimke.yu
    Member
    Posted 1 year ago #

    I forgot to mention here everything is peachy and functional. Thanks for help anyway. Cheers

  12. fifthhouse
    Member
    Posted 1 year ago #

    Hello bdoga, That did it! Thanks again for your help, and for this fantastic plugin, it's much appreciated.

  13. AndColla
    Member
    Posted 1 year ago #

    Hi, i also have this problem :(
    sorry for my bad english, but I'm italian :)

  14. vir27
    Member
    Posted 1 year ago #

    Thanks bdoga that solved my issue.

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