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[resolved] Latest SlickrFlickr update causes Fatal Error (32 posts)

  1. rkmdelhi
    Member
    Posted 1 year ago #

    I updated SlickrFlickr yesterday. Now suddenly I am getting a "Fatal error: Theme CSS could not load after 20 sec. Please download the latest theme at http://galleria.io/customer". Most probably the update broke my Wootheme. Could you please confirm what is happening. I don't think I use this galleria plugin.

    My website is rkmdelhi.org and I am using Kaboodle Wootheme.

    http://wordpress.org/extend/plugins/slickr-flickr/

  2. jesm
    Member
    Posted 1 year ago #

    I'm getting this same issue. Same message:

    "Fatal error: Theme CSS could not load after 20 sec. Please download the latest theme at http://galleria.io/customer"

    I am not using a galleria theme. I am using a custom theme based on Sight by WP Shower.

    Slickr Flickr worked really well before this. I would really like this issue resolved.

    My Gallery is located here.

    http://balletaustinguild.org/explore/photo-gallery/

  3. ReflexCC
    Member
    Posted 1 year ago #

    same problem as jesm. I get the following error

    Fatal error: Theme at
    wp-content/plugins/slickr-flickr/galleria/themes/classic/galleria.classic.js

    could not load, check theme path

    I'm using a child theme based on the Blaskan theme

    website is http://www.reflexcc.org.uk

  4. rkmdelhi
    Member
    Posted 1 year ago #

    Hmm... somehow, the Fatal Error disappeared.
    ReflexCC, jesm, both your sites are showing up fine. So I guess you too have the 'Fatal Error' disappear??!!

  5. ReflexCC
    Member
    Posted 1 year ago #

    I downloaded the galleria plugin and ftp'd it into the place slickr flickr was expecting it to be but I don't think that's what solved it for me. I switched to use the original galleria and it went away, it only seems to happen when I try to use the latest version. Also every so often in chrome the slide show stops. No matter what I do I can't get it to run again. But if I visit the site in firefox or IE9 it's working. Then some random time later it starts to work again in Firefox. To date I've tried clearing browser cache, clearing plugin cache, turning the plugin off then back on. hitting the laptop with a hammer, swearing loudly and none of it seems to work.

  6. bashwust
    Member
    Posted 1 year ago #

    I had the same problem but I have downloaded an older version of slickr-flickr I had on an older site that worked. I have now installed this older version and I do not get the "CSS could not load error .....".

    Great I thought but now my thumbnails wont go to the size I want;.
    Am using thumbnail_size='s150' but they are all 75px square.

    Maybe the older version doesn't support this. The update only came in in March.

  7. bashwust
    Member
    Posted 1 year ago #

    Just reloaded the new version but in settings changed the Galleria option : Galleria Version to "Galleria not required ..."

    Seems to have done the trick

    Thumbs still stick out of bottom of page.

  8. bashwust
    Member
    Posted 1 year ago #

    Well I guess that's the answer...
    Everything working fine now.

    Hope this helps, it's been driving me mad.

  9. burleighgirly
    Member
    Posted 1 year ago #

    I'm a new user of this plugin and found the same problem - but the solution offered by bashwust above works! Thanks so much.

  10. heavypen
    Member
    Posted 1 year ago #

    Just reloaded the new version but in settings changed the Galleria option : Galleria Version to "Galleria not required ..."

    Bingo bashwust... ran into this problem on a client's site. Your solution is spot on. Error message is gone.

    Thanks!

  11. carlos_wp
    Member
    Posted 1 year ago #

    I haven't checked it yet thoroughly, but I'm having the same problem and I think this is the right solution. Thanks!

  12. Russell Jamieson
    Member
    Plugin Author

    Posted 1 year ago #

    Galleria 1.2.9 came out a few days ago.

    I will release Slickr Flickr with the latest Galleria 1.2.9 tomorrow - this will hopefully be more resilient to a slower web server than 1.2.8.

    On inspection of the code, the 20 second timeout remains, however on the positive side, the point where the 20 second countdown starts now looks better placed so I am optimistic that this issue might be resolved.

  13. Russell Jamieson
    Member
    Plugin Author

    Posted 1 year ago #

    Please note that if you are NOT USING GALLERIA then please take bashwust's advice and set the galleria setting to "Galleria Not Required"

  14. rkmdelhi
    Member
    Posted 1 year ago #

    Hi Russell,
    Thanks for the update! Thanks for the fantastic plugin too!!
    Regards

  15. Russell Jamieson
    Member
    Plugin Author

    Posted 1 year ago #

    Slickr Flickr 1.44 has been released with a tweaked version of Galleria 1.29 where I have extended the Galleria theme load timeout from 20 to 60 seconds.

    Hopefully this will reduce if not remove the error on slow servers.

  16. chriscob
    Member
    Posted 1 year ago #

    I'm having this problem with a fresh install of Slickr Flickr 1.44. And I've just bought a now completely useless Galleria theme to go with this. I have tried all the suggestions, but it happens even with the galleria not required. My client is not going to go for a big red fatal error message at the top of her site.

  17. Russell Jamieson
    Member
    Plugin Author

    Posted 1 year ago #

    Hi Chris,

    I am sorry you are still having problems with Galleria 1.2.9

    If you click the "Load scripts in footer" option in Slickr Flickr Admin advanced settings then Slickr Flickr will not load the galleria code if there is no galleria on the page - and hence the Galleria timeout will not occur.

    Please post the URL of your site and I will investigate

    Regards

    Russell

  18. chriscob
    Member
    Posted 1 year ago #

    Thanks for telling me about loading the scripts in the footer. At least that way I can keep trying without upsetting my client!

    The url of the gallery page is http://www.luberonexperience.com/testsf/.

    When it was a draft, I got this message:

    Fatal error: Galleria had problems loading theme at http://www.luberonexperience.com/galleria/themes/folio/galleria.folio.min.js. Please check theme path or load manually.

    Once I published it so I could show it to you here, it changes to

    Gallery could not load.

  19. Russell Jamieson
    Member
    Plugin Author

    Posted 1 year ago #

    Galleria cannot load the galleria theme at http://www.luberonexperience.com/galleria/themes/folio/galleria.folio.min.js as there is no file there.

    Premium galleria themes do need to be loaded outside the plugins folder to avoid being wiped when the plugin is updated.

    Therefore choosing a path of /galleria/themes/folio is a good choice of location, however it seems that the galleria themes files have not been uploaded there.

    Your test page is showing a couple of missing files - the galleria theme and also your child theme's stylesheet

    Errors are:

    Failed to load resource: the server responded with a status of 404 (Not Found) http://www.luberonexperience.com/wp-content/plugins/chris-responsive-twentyten/twentyten-child/style.css

    Failed to load resource: the server responded with a status of 404 (Not Found) http://www.luberonexperience.com/galleria/themes/folio/galleria.folio.min.js

  20. chriscob
    Member
    Posted 1 year ago #

    Right you are! I made that change and briefly was able to see the folio theme, although it looked really bad, but when I switched to classic and back, I'm getting the "Gallery could not load" message again. This time the location of the theme did NOT move, so I suspect the classic theme I'm able to see is the one in your plugin.

    I'm not sure where that style call is coming from, but the style in the css folder is working so I'm not going to mess with it.

  21. Russell Jamieson
    Member
    Plugin Author

    Posted 1 year ago #

    You have a plugin called chris-responsive-twentyten

    See http://www.luberonexperience.com/wp-content/plugins/chris-responsive-twentyten/

    If you are not using the plugin you should deactivate and delete it.

    The plugin is missing an empty index.php so it allows the folder contents to be listed.

  22. Russell Jamieson
    Member
    Plugin Author

    Posted 1 year ago #

    BTW, the Galleria Folio Theme is best on sites where you have a lot of control over the page formatting - so I would use Folio with a "Content-Driven" page on the Premise plugin or something like the OptimizePress or the Hybrid theme that gives you more control of layout.

    Azur is my favorite premium Galleria theme that works well with most WordPress themes

  23. chriscob
    Member
    Posted 1 year ago #

    I'll sort that plugin problem out -- thanks for pointing it out.

    I'm not going to change the entire design of this website to be able to use the folio theme. I'll try to get my money back and look for another solution.

    You didn't address why I'm back to the error just by changing themes on the slickr flickr settings page, although it may not be worth pursuing if that theme is not going to work on my site anyway. I changed to the full page template and that was no help. If it can't run in a 940-wide space it's way too fussy for me.

  24. Russell Jamieson
    Member
    Plugin Author

    Posted 1 year ago #

    You might be able to swap Folio for Azur if you have problems getting a refund - this works okay with any theme.

    You said:
    "You didn't address why I'm back to the error just by changing themes on the slickr flickr "

    I thought I did - the Folio theme files was not in the location indicated in the 'Galleria theme' settings

    The free Galleria Theme, 'Classic', is bundled with Slickr Flickr and located in wp-content/plugins/slickr-flickr/galleria/themes/classic

    Any premium galleria theme needs to be uploaded elsewhere and the path defined on the Slickr Flickr admin page

  25. chriscob
    Member
    Posted 1 year ago #

    Yes, I moved the folio theme files to the right location, and successfully (sort of -- it looked crappy) displayed it by changing to folio on your settings page. However, when I changed back to classic, on your settings page, then back to folio, I got the error again. The folio files had not moved in the few minutes since I'd just seen the gallery, and I'd changed nothing but that one word on your settings page.

  26. Russell Jamieson
    Member
    Plugin Author

    Posted 1 year ago #

    The code in the footer looks fine - it loads Galleria first, then Slickr Flickr, then the Galleria theme, then it starts any gallerias, slideshows, etc

    <script type='text/javascript' src='http://www.luberonexperience.com/wp-includes/js/thickbox/thickbox.js?ver=3.1-20121105'></script>
    <script type='text/javascript' src='http://www.luberonexperience.com/wp-content/plugins/slickr-flickr/galleria/galleria-1.2.9.min.js?ver=1.2.9'></script>
    <script type='text/javascript' src='http://www.luberonexperience.com/wp-content/plugins/slickr-flickr/slickr-flickr.js?ver=1.44'></script>
    <script type='text/javascript' src='http://www.luberonexperience.com/wp-content/plugins/soliloquy-lite/js/soliloquy.js?ver=1.0.0'></script>
    <script type="text/javascript">
    Galleria.loadTheme("http://www.luberonexperience.com/galleria/themes/folio/galleria.folio.min.js");
    jQuery.noConflict(); jQuery(document).ready(function() {
    jQuery("#flickr_bonnieux_976").data("options",{"autoplay":5000,"transition":"fade","transitionSpeed":0,"showInfo":true,"imageCrop":true,"carousel":true,"debug":false});
    slickr_flickr_start();
    });
    </script>

    Suggestion

    One thing you could try is changing the Galleria debug setting to true. You can do this by adding the following to the slickr-flickr command

    galleria_options="debug:true"

    This forces Galleria to give a more detailed error message; i.e. to explain why it could not load the gallery

  27. chriscob
    Member
    Posted 1 year ago #

    Fatal error: Could not extract a stage height from the CSS. Traced height: 0px.

    I've just sent a refund request to galleria. I can't afford the time for tools that require this amount of work just to get them to work at all. I've already lost a day to this.

  28. Russell Jamieson
    Member
    Plugin Author

    Posted 1 year ago #

    Fair enough.

    It seems the folio needs an explicit height and width setting

    For example,

    [slickr-flickr tag="yourtag" type="galleria" items="20" galleria_options="height=480; width=640"]

  29. Russell Jamieson
    Member
    Plugin Author

    Posted 1 year ago #

    But you said it looked crappy anyway.

    I will put some docs on Slickr Flickr to direct people away from Folio and towards Azur if they want something better than Classic

  30. chriscob
    Member
    Posted 1 year ago #

    It appears that would be problematic with a mix of vertical and horizontal photos, the reason I went for this theme in the first place. The demo on the galleria site shows varying sizes so beautifully.

    I do appreciate your help very much. Thank you!

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