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Simple Business Manager
Denying access (13 posts)

  1. jalexanderphd
    Member
    Posted 2 years ago #

    Just installed for a client site and it looks good until you try to add data then it says you do not have enough access. Both of us are registered as administrators. Is this a bug with the new version of 3.2 release.
    Thanks,
    Joshua Alexander

    http://wordpress.org/extend/plugins/simple-business-manager/

  2. russell.albin
    Member
    Plugin Author

    Posted 2 years ago #

    Good morning, I guess I need to check this more often. I did not realize I had 3 outstanding issues to be addressed. Can you explain a bit more what your experiencing? When you say you try to add data, do you mean, a customer, or creating an invoice? Feel free to contact me via email or through my web site http://www.russellalbin.com
    I am sure we can figure out whats going on pretty quick.

  3. jalexanderphd
    Member
    Posted 2 years ago #

    Anytime you try to add new data it says You do not have sufficient permissions to access this page. I'm the administrator on the site what do I need to have.

  4. jalexanderphd
    Member
    Posted 2 years ago #

    That includes customers, accounts, anything. Version is 3.2.1.

  5. russell.albin
    Member
    Plugin Author

    Posted 2 years ago #

    Are you trying this on a local computer, not a web server? If so, make sure the folders have permissions of at least 755.

    Can you verify the Simple Business Manager version you are using?
    Is it the latest version? I had some issues with some of the very first releases...also, what other plugins do you have? I am hopeful its not a conflict of some sort.

  6. jalexanderphd
    Member
    Posted 2 years ago #

    Not on local I'm wondering because I haven't setup the settings yet if that could be the issue I'm going to try that first and will let you know. Basic plugins contact form 7, wp-cycle, sexy bookmarks, social profiles, and ping.fm plugins. Theme is genesis based.

  7. jalexanderphd
    Member
    Posted 2 years ago #

    Even after setup of settings it still deny's access I installed through upload in wordpress would doing an FTP upload make a difference.

  8. jalexanderphd
    Member
    Posted 2 years ago #

    I'm using chrome would that make a difference.

  9. russell.albin
    Member
    Plugin Author

    Posted 2 years ago #

    Good evening, I have done my best to test in Chrome, Fire fox and Safari...sorry Internet Explorer I dont care if you work or not.
    Anyway, I would encourage the use of WordPress.org automatic install/upgrade to install it, but using FTP may work, and you can then validate that the folders are correct. It kinda sounds like permissions, but on a wordpress level, not on my plugin...can you use all the other plugins? Are any others acting weird. Have you tried uninstalling it, deleting the files, then re-installing it? Maybe you got a bad copy!

  10. jalexanderphd
    Member
    Posted 2 years ago #

    I've tried this on multiple sites and no luck. All the other plugins are fine. Don't know what's going on with it. If you want feel free to contact me so I can show you my skype address is Joshua.Alexanderphd I like the concept and would love to use it.

  11. jalexanderphd
    Member
    Posted 2 years ago #

    I think its the host company I got it to work with my sites on host gator but had problems with my sites on godaddy.

  12. jalexanderphd
    Member
    Posted 2 years ago #

    Just contact godaddy it will not work with their permissions so if you get access deny move over to host gator and everything works great there. Sorry about the problem I didn't think to check a site on a different host account until you mentioned the permissions.

  13. jalexanderphd
    Member
    Posted 2 years ago #

    Great support If you have godaddy you have to create another user with Administrator priviledges to make it work. Works like a charm. Great plugin.

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