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ShareThis: Share Buttons and Social Analytics
[Plugin: ShareThis: Share Buttons and Sharing Analytics] Sharethis is not working properly (7 posts)

  1. Ammalgam
    Member
    Posted 2 years ago #

    Recently, the Sharethis plugin has been either really slow or working VERY inconsistently.

    The numbers that are coming back from the Shareit code embedded on my site are either wrong or 0's.

    This started about 2 weeks ago.

    http://wordpress.org/extend/plugins/share-this/

  2. Reza Shadpay
    Member
    Posted 2 years ago #

    Plugin works fine on my website: http://pro.shadpay.com

    always send your website address, then we can test.

  3. sharethissupport
    Member
    Posted 2 years ago #

    Hi Amm,
    We apologize for the inconvenience.
    We were undergoing some maintenance work which resulted in some issues with sharethis counters.
    Our team has fixed the issue and now the counters seem to be working fine .
    Can you please check and provide us the url of your blog if you're still facing any issues?
    Also,you can check the stats from here:
    http://support.sharethis.com/customer/portal/articles/526890-current-system-status

    [ sharethissupport, all of your posts are being held in moderation and will need to be approved before users can see them. Please follow the rules and refrain using signatures in your reply posts. ]

  4. ssiddiqi1
    Member
    Posted 2 years ago #

    Is it really fixed? I do not think so. My share this counter reports I have 296 shares this week, but when I logged into Sharethis account and check Analytic, it reports I had no activity since August 18th?????? The button and Analytic data on your web pages do not add up. It is producing very unreliable results.

  5. sharethissupport
    Member
    Posted 2 years ago #

    Hi,
    Can you please provide your sharethis publisher key and url of your blog, so that we can check the issue at our end?

    Also, here is more information about the sharethis counters and the counts that are displayed in sharethis analytics :

    Sharethis lifetime count(displayed in sharethis reports) matches the sharethis counts displayed on the sharethis buttons added to the site.

    Please note that sharethis lifetime counts are displayed in reports only if sharethis counters are added to the webpage.
    Regards,
    [ sharethissupport, all of your posts are being held in moderation and will need to be approved before users can see them. Please follow the rules and refrain using signatures in your reply posts. ]

  6. bxdavi2
    Member
    Posted 1 year ago #

    I need help. I installed share it on my website here http://www.howyoupray.com/wordpress. It is showing up in my slider on the homepage as well as at the top. How do I it on the slider?

  7. sharethissupport
    Member
    Posted 1 year ago #

    HI,
    We will need to try adding the code to your templates and for that we will need admin credentials of your wordpress blog.
    If you want us to try adding the code,please email us your wordpress admin credentials here: support@sharethis.com

    Regards,
    The SharethisSupport Team,
    [sig moderated as per the Forum Rules]

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