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ShareThis: Share Buttons and Social Analytics
[Plugin: ShareThis: Share Buttons and Sharing Analytics] "Enable hovering bar" setting not (6 posts)

  1. stuartmcmillen
    Member
    Posted 1 year ago #

    I am running WordPress 3.3.2 (waiting for another plugin to support current version of WP before upgrading to current version) and ShareThis 5.4.

    My problem is that when I click the check box for 'Enable Hovering Bar' in my WordPress setting for ShareThis, it does not seem to save. I get a green message saying 'Your options were successfully updated', but the box is unchecked on the settings page that appears after I submit the form.

    Anyone know what might be happening here, or how to manually over-ride? I am trying this on my site http://www.stuartmcmillen.com/

    http://wordpress.org/extend/plugins/share-this/

  2. sharethissupport
    Member
    Posted 1 year ago #

    Hi Sir,
    It seems settings of the sharethis plugin added to your blog aren't getting updated.
    This happens when sharethis plugin conflicts with any of the plugins added to the blog.
    Can you please retry changing the sharethis settings by disabling the other plugins?
    Also, please provide your blog admin credentials if it still doesn't work for you.
    You can mail us here: support@sharethis.com
    OR you can try adding the hoverbar code manually to your blog.
    Please let us know if you want the steps to add the code manually.

    Regards,
    Sharethis Support Team.

  3. stuartmcmillen
    Member
    Posted 1 year ago #

    Hi guys,

    I emailed that address 2 days ago, but have not yet had a response.

    Cheers,

    Stuart

  4. sharethissupport
    Member
    Posted 1 year ago #

    Hello Stuart,
    Sorry for late reply.
    I've asked a proper person from our team to contact you.

    Thanks for using sharethis.
    Regards,
    The Sharethis Support Team

  5. stuartmcmillen
    Member
    Posted 1 year ago #

    Hi again,

    Still waiting for a response to my email.

    Cheers,

    Stuart

  6. sharethissupport
    Member
    Posted 1 year ago #

    Hi Stuart,
    Sorry for delay.
    I'm following up our team member regarding your issue.
    Will update you soon.
    Regards,
    SharethisSupport Team

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