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[resolved] [Plugin: Role Scoper] Upgrade breaks entire MU installation (5 posts)

  1. tamityville
    Member
    Posted 3 years ago #

    I have been using this plugin on an MU installation and love it. Tonight I noticed the upgrade link and clicked to upgrade automatically. It returned a string of fatal errors and broke (and by broke I mean like all you get is a "Oops! Can't load page" error for the main URI or the admin area) every site including the ones that weren't using the plugin. I tried copying the older version back onto the server--no change. I tried flat-out deleting the plugin thinking it would just auto-deactivate, nope. I did a file backup via my host's control panel and tried again from the main blog. It did upgrade successfully but since the main blog didn't use the plugin there was no error to record in reactivation attempt. Moving on to a blog that does use it--fatal errors everywhere, every blog down. Had to restore from host files again, this time I left it alone. I'm wondering if anyone else experienced this.

    http://wordpress.org/extend/plugins/role-scoper/

  2. kevinB
    Member
    Posted 3 years ago #

    If you are willing/able to give me diagnostic access to your MU server, I'd be happy to troubleshoot it at no cost except your time. Version 1.1 has a lot of mu development and testing behind it and I've not seen anything like this; I need your help. Submit a contact form on my site if you'd like to work with me on this.

    If nothing else, it would be helpful to hear what the error messages said.

    Another user reported an out-of-memory symptom which I have now fixed in Role Scoper 1.1.1. That may be worth a try; but it sounds like you may have other issues.

  3. kevinB
    Member
    Posted 3 years ago #

    FYI, I don't necessarily need full Administrator access; just a WP login which exhibits symptoms and, preferably, an ftp login to your role-scoper folder.

  4. kevinB
    Member
    Posted 3 years ago #

    Another user had similar symptoms with mu, and recovered by restoring the contents of their .htacess file to .htaccess-dist.

    If that is also the cause of your issue, you can prevent it from recurring by adding this to wp-config.php:
    define('DISABLE_ATTACHMENT_FILTERING', true);

    By doing so, you will disable Role Scoper's file attachment filtering feature.

    As soon as someone who has this issue sends me the contents (or a representative sample) of their modified .htaccess file, I can determine why this happens on some WP-mu installations.

  5. tamityville
    Member
    Posted 3 years ago #

    Wow thank you for looking into this so quickly. I just did a back-up of all my files and tried upgrading the plugin again on 2 different MU installations. I made no changes to anything (didn't add anything to wp-config or alter .htaccess) and both upgrades worked perfectly. I was going to send you the error messages and the access information but complete success. I really appreciate your responses.

    I'm glad it's working now—fabulous plugin thank you. If I can ever help you out with anything let me know.

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