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Quick Chat
[resolved] Slow to display messages (17 posts)

  1. paspa
    Member
    Posted 2 years ago #

    Even though I have changed the default option Interval for refreshing list of messages (seconds) from 2 to 1 I still have a considerable delay on displaying messages.
    First message seems to take 4-5 seconds and there after much longer most of the times.

    I am making sure that the user is not inactive when I test the response times.

    http://wordpress.org/extend/plugins/quick-chat/

  2. wpaholic
    Member
    Posted 2 years ago #

    Hmm, I am having similar issues now that I am testing on my live server. Seemed quicker testing locally. Could it be a w3tc config issue?

  3. wpaholic
    Member
    Posted 2 years ago #

    I upgraded to 4.01 and removed all w3tc settings I had used to cache quickchat. Still same issue.

  4. paspa
    Member
    Posted 2 years ago #

    I have made a question on the developer's page forum. The official answer is that Quick Chat is not compatible with S2Member.

    Check this page, http://www.techytalk.info/wordpress-plugins/quick-chat/comment-page-13/#comments

    and search for S2Member

  5. wpaholic
    Member
    Posted 2 years ago #

    It looks like those issues are related to Quick Chat not recognizing member levels? Not Quick Chat speed? Am I wrong? My protected page with Quick Chat seems to be recognizing S2 levels.

  6. Marko-M
    Member
    Plugin Author

    Posted 2 years ago #

    Hello, I haven't tried S2 Member. Are "levels" wordpress or S2Member feature? I'm asking because If I'm not supporting some WP feature I might start working on this.

  7. paspa
    Member
    Posted 2 years ago #

    It has nothing to do with a WP feature. When S2Member and Quick Chat are installed together Quick Chat has serious performance issues.

    In some cases unless the user has "manage options" capability can't post at all!

  8. vbk100
    Member
    Posted 2 years ago #

    Hello

    I have tried the plugin both on localhost and also on a Live server. The WordPress setup on live server is also a fresh installation without much plugins. But I can still see the slowness in casting of messages

    Ofcourse, I should add that it is not slower than buggy plugin of WPMU's chat plugin. I hope Marko-M would resolve the issue in future versions

  9. Marko-M
    Member
    Plugin Author

    Posted 2 years ago #

    Unfortunately I'm unable to reproduce this on my local installations and online sites. If someone finds more info on this please post here.

  10. vbk100
    Member
    Posted 2 years ago #

    Marko-M ,

    Thanks for your kind help and sorry for delay in responding to your message

    I have checked the demo of yours and noted short delays. The name given to me there is "Guest_521". Entered four messages 8 messages. The first two messages were cast for particular time intervals. Every message took 4 seconds. Other two messages took 2 seconds time. Giving a short interval I tried again and now it took 7 seconds for one message and 3-5 seconds for rest of the messages(mostly 4 seconds).

    I don't think it is my ISP 's issue. But don't know where the problem is.

    Ofcourse it not critical problem :) Great plugin and I appreciate the Glotpress translation tool you integrated

  11. wpaholic
    Member
    Posted 2 years ago #

    Marko, just to answer your earlier question. s2member creates some new roles in addition to the default editor, subscriber, etc. Those are what s2member refers to as levels. Happy to give you login to access my site with s2member.

  12. vbk100
    Member
    Posted 2 years ago #

    > Entered four messages 8 messages.

    A typo ...* Entered four messages and 8 messages later.

  13. Marko-M
    Member
    Plugin Author

    Posted 2 years ago #

    @vbk100:
    Hello. Demo chat room on my site is configured to check for new messages in 3 second intervals. This means that you will receive any messages that arrived on server (not just arrived, messages are processed before being placed into database) in the last 3 seconds. My site is hosted on cheapest shared hosting package of my current hoster company with servers in Croatia. When you take everything into an account I think that 4-5 seconds is really good response time for 3 seconds update interval. Messages that weren't processed in one 3 seconds cycle will arrive in the next cycle, that's why you see those messages arrive later. I could decrease timings but I'm really pushing this cheap hosting package with a few sites so I like to keep it stable, this is why I place 3 seconds message update interval.

    This is on clean WordPress install, hypothetically you could create and install third party plugin that does some processing that delays this process indefinitely. Also your hoster could place artificial limit to number of queries per second and then Quick Chat would never achieve given update intervals even on powerful server. Also it is possible that there is a bug in Quick Chat but I really can't find it. Actually I can't reproduce any out of the ordinary delays on my sites but I do run them with 90% of my own plugins. If you get some more info on how to reproduce it on clean LAMP and WordPress install on your favorite Linux distro please write here and I'll do my best to resolve it.

    @wpaholic:
    Thanks for clarification on S2Member. I could get in touch with S2Member developers and we would probably resolve this incompatibility in a few days. Unfortunately none of us is payed for this thing and we should place some of our regular work aside to focus on this and in this hard time this isn't simple as talking about it. To be honest I'm finding it more and more difficult to deal with Quick Chat and my other open source plugins support, work, health issues of mine etc.

    Regards,
    Marko

  14. vbk100
    Member
    Posted 2 years ago #

    Marko ,

    Thanks for your quick response and clarification

    > Demo chat room on my site is configured to check for new messages in 3 second intervals.

    Sorry for wrong alarm

    > If you get some more info on how to reproduce it on clean LAMP and WordPress install on your favorite Linux distro please write here and I'll do my best to resolve it.

    Will definitely update here with more information shortly

    > To be honest I'm finding it more and more difficult to deal with Quick Chat and my other open source plugins support, work, health issues of mine etc.

    Your support is great and you are already working hard for us to provide the great plugin. I really appreciate the kind of support you provide to us. Users like me always disturb developers like you for features and problems. You need not neglect your health for them. Do it only when you get free time

    Good luck !

  15. wpaholic
    Member
    Posted 2 years ago #

    Understood. You may want to make a premium version of this plugin for s2members. After all, presumably s2member sites have revenue! (tho mine doesnt ;(

  16. vehicros
    Member
    Posted 1 year ago #

    sorry, rather than read through all the highjacked post messages, I have to ask,,

    So why does it take so long from the time a message is sent, til it appears?
    Its taking 10 seconds or more for me to see my own messages, and is there a solution that will allow messages to appear right away??????????????

    thanks

  17. mrswalterdeuce
    Member
    Posted 1 year ago #

    I am having the same issue. We installed the Quick Chat plugin and tested it. It does NOT display messages within 2 seconds. We have to refresh IE webpage in order to see the messages. This defeats the purpose of IM chats. Is there any way to improve the time the messages appear?

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