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it's just a mess (20 posts)

  1. hkcharlie
    Member
    Posted 2 years ago #

    I've installed, activated, copied the php files to my theme folder and what do I get ?
    Just a complete unworkable mess.
    It's knocked my widgets out of line and doesn't fit in the page.

    My theme is not complicated, but I tried it with other themes and it doesn't even show up, just a plain white screen. (php error?)

    http://wordpress.org/extend/plugins/qa/

  2. Caps
    Blocked
    Posted 2 years ago #

    Try deactivating all plugins but Q A.

  3. hkcharlie
    Member
    Posted 2 years ago #

    No good.
    I have it partly working on another blog, but it's totally messed up my one column.
    It looks awful!
    Does this happen to other people too?
    Ive tried three different wordpress installations and about 10 different themes.
    Is this plugin designed to not smoothly fit in a theme so that you ask for premium support?

  4. Caps
    Blocked
    Posted 2 years ago #

    Try using another WP theme. It works on all of my WP installs, which is about 11.

  5. hkcharlie
    Member
    Posted 2 years ago #

    It doesn't appear to be working with Artisteer generated themes or Buddypress_default theme.

    Can anyone help ?

  6. Caps
    Blocked
    Posted 2 years ago #

    So we are now narrowing it down to themes as the problem?

  7. hkcharlie
    Member
    Posted 2 years ago #

    I disagree, I think we are narrowing it down to the plugin, it's a job half done.

    Even in the themes that it does work in, the Q&A form is poorly aligned, no margins, or doesn't fit in the page space and looks ugly. There are loads of themes it doesn't just fit in.

    The most obvious (user friendly) way to create this plugin, would have been to create a new page in wordpress and add a shortcode to that page.

    One might think that it was done this way on purpose?
    (Heaven forbid)

  8. Caps
    Blocked
    Posted 2 years ago #

    Sorry got the script mixed up with this one which is good : http://wordpress.org/tags/q-and-a?forum_id=10

  9. hkcharlie
    Member
    Posted 2 years ago #

    *you've been talking about a completely different plugin all this time?*

  10. Caps
    Blocked
    Posted 2 years ago #

    Yes and may I ask your forgiveness? They are so close in name.

  11. hkcharlie
    Member
    Posted 2 years ago #

    would you like to test my theory for me ?

  12. Caps
    Blocked
    Posted 2 years ago #

    Theory of life? Sure, lets test.

  13. hkcharlie
    Member
    Posted 2 years ago #

    LOL - if you have the time perhaps you could let me know if the Q&A plugin is as user unfriendly for your themes, as it is for mine.
    (no one else seems to be answering here, I guess because WPMU provides premium support for this plugin)

  14. Caps
    Blocked
    Posted 2 years ago #

    Why not just install it?

  15. solagirl
    Member
    Posted 2 years ago #

    I installed Q&A plugin and tested it with the default theme twentyeleven. It messed up the content area, no margin at all.
    However, I was able to fix it by wrapping the content of q&a template with a container div like this

    <div id="content" role="main">
       <div id="qa-page-wrapper">
       ...
       </div><!--#qa-page-wrapper-->
    </div>

    #qa-page-wrapper has a float property and a floating div can mess up the layout easily. So wrapping the floating div with a container div that belongs to your theme should fix it.

  16. hkcharlie
    Member
    Posted 2 years ago #

    I'm sorry I don't understand, there are eight default templates from what I can see, where does this code go?
    Also, my problem is not just the margin, but the plugin displaces the columns, putting my widgets all over the place.

    No one from incsub somes to support their lite version here, it's jusst a really ugly marketing ploy.

    I wouldn't mind if they just said buy it and get it, but when there are not even promises that it works in the first place, Incsub appear to be a bunch of cowboys. It's bordering on criminal.

    I dont' understand how a plugin that doesn't even work with the default wordpress theme, can get 45 votes and almost 5 stars.
    Has the world of open source been bought out?

  17. solagirl
    Member
    Posted 2 years ago #

    @hkcharlie Where you should put the code really depends on your theme structure, I can't say Q&A plugin works well with all the wordpress themes because it is just like the buddypress plugin, if you use a customized theme and buddypress, you need to tweak your theme to fit buddypress right? The same to Q&A.

    I think you should check the page template (page.php) and try to integrate the structure into Q&A, if you can show me your theme or a link online perhaps I can help a bit.

    I think what you need is a full support, in this case you can purchase their Full Membership to get support and also to get the premium version of Q&A.

  18. hkcharlie
    Member
    Posted 2 years ago #

    I paid for full support before.
    I had a similar issue between the plugin and the theme, because of this, after lengthy conversations (lengthy enough that my 3 months sub ran out and I would have to update it to get support, they would often take a week to reply) they told me that the problem was with my theme and not their plugin and if I wanted them to fix it, I would have to pay for private consultancy.

    You think I should check the page.php?
    This is not normal for a plugin, you should not have to do this sort of stuff should you?
    At least Buddypress will always work with the default theme!

    I don't mind paying someone to get this to work, but I take exception to being tricked by what is little more than a gypsy trick like selling heather.

  19. solagirl
    Member
    Posted 2 years ago #

    @hkcharlie I'm sorry for that, I thought the paid support should be better. Yes, buddypress works well with the default theme but Q&A doesn't. I am testing the plugins at the moment and want to see how much I can do with this plugin, if you are interest you can check it out here
    http://demoen.solagirl.net/

    I think every theme can be fixed, if you need help, post your page.php code here or you can reach me by skype (cathy_sola)

  20. hkcharlie
    Member
    Posted 2 years ago #

    thank you

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