WordPress.org

Ready to get started?Download WordPress

Forums

Q and A FAQ and Knowledge Base for WordPress
[Plugin: Q and A - FAQ Plugin] permalink not working (5 posts)

  1. security_man
    Member
    Posted 3 years ago #

    the permalink to each individual FAQ is not working... i thought i had read somewhere that you were working on it, but i dont see that post now so maybe i dreamed it? Anyway in IE it just hangs and times out, but in chrome it gives the following error message:

    The webpage at http://www.your-web-guys.com/faq/what-is-google-analytics has resulted in too many redirects. Clearing your cookies for this site or allowing third-party cookies may fix the problem. If not, it is possibly a server configuration issue and not a problem with your computer.

    i havent troubleshooted this myself, but hopefully this helps you do it if it is on your to-do list.

  2. Dalton
    Member
    Plugin Author

    Posted 3 years ago #

    Hi there,
    Which version of the plugin are you using? I actually abandoned pretty permalinks for FAQs in v. 0.2, I think, because I just couldn't get permalinks for custom post types working with every user & theme. So the links should actually be formatted more like:

    http://www.your-web-guys.com/?qa_faqs=what-is-google-analytics

    That's the only way I could get it reliably working for everyone... so double check that you've got the latest version and reset your permalinks one more time and see if that does the trick.

    Dalton

  3. webgirlie
    Member
    Posted 2 years ago #

    Hi there, I'm having an issue with this cool little module too - would love to get it to workl

    I've just installed the FAQ module, and can't get the links to work.

    No error message - nothing.

    This is what I installed via the Dashboard:

    You're using Q and A v. 0.2.1 by Raygun.

    Here is my FAQ page:

    http://article-smarticle.com/frequently-asked-questions

    I've reset the permalinks to :

    /%category%/%postname%.html

    I've tested in latest versions of both Firefox and Chrome for Mac.

    Any suggestions?

  4. Dalton
    Member
    Plugin Author

    Posted 2 years ago #

    Hi Webgirlie,
    You're problem is not permalink related. (The links to your FAQs are working, but the javascript is not: http://article-smarticle.com/faq/how-do-i-add-a-photo-to-my-article/?qa_faqs=how-do-i-add-a-photo-to-my-article )

    Take a look at this FAQ, it should fix your problem: http://madebyraygun.com/x/?qa_faqs=faq-answers-arent-showin-in-google-chrome

    Regards,
    Dalton

  5. webgirlie
    Member
    Posted 2 years ago #

    Many thanks Dalton, I can't believe I didn't check the html :-)

    All is working fine now.

Topic Closed

This topic has been closed to new replies.

About this Plugin

About this Topic

Tags