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1. EnquiryBlogger
   Member
   Posted 1 year ago #
   

   Hi,

   Putting the plugin on my wordpress site and adding the widget to a sidebar, I get no map displayed. Looking at the code within the widget, the call below is made:

   http://api.pulsemaps.com/widget.js?id=&width=&color=F2EFE8&bgcolor=99B2CF&meta=2&notrack=1&nodots=1

   Which returns 'Bad Request' instead of a map (I presume).

   Also in the settings page, I can set the map colour and style OK, but the large section above it is blank and reads

   "Could not retrieve info from PulseMaps server. Please try again later."

   Any ideas?

   WordPress v3.3.1 (multisite)
   PulseMaps v1.4.6 (network enabled)

   Geoff

   http://wordpress.org/extend/plugins/pulsemaps/

2. aitosoftware
   Member
   Plugin Author
   Posted 1 year ago #
   

   Hi Geoff,

   There appears to be an issue with the PulseMaps plugin when doing network activation. We'll take a look and see what can be done!

   Meanwhile, normal (single-site) activation should work fine, but each site will of course be separately tracked.

3. ncc16
   Member
   Posted 9 months ago #
   

   Hi,

   i have the same Problem as Geoff.
   I used the wordpress ver. 3.4.1 and Pulsemaps 1.6.
   Everything is o.k., but the widget still be unvisible.
   When i want to connect the 'PulseMap Visitor Map' i see the Java wheel is
   turning, but the resides empty. So - i'am not able to adjust the settings in the widget designer.

   Please be so kind and give me a short feedback.

   Thanks!
   George

4. katrinazhang
   Member
   Posted 8 months ago #
   

   Hi there,

   I'm having the same problem as ncc16.
   The setting page for this plug in is a blank page and I am using wordpress ver. 3.4.1

   If anyone knows how to fix this please let me know!

   Thanks!

   Katrina

5. lousywriter13
   Member
   Posted 4 months ago #
   

   I seem to be having similar issues with this. *Sometimes* the pulsemap widget doesn't show at all. Other times it shows *twice*. I have not yet been able to determine what might be causing it.

   WordPress v. 3.5 with latest pulsemaps plugin. This is confirmed to be happening on IE9 and also on Firefox 17.0.1.

   http://www.robdiaz2.com

   Thanks for any suggestions for troubleshooting this.

6. aitosoftware
   Member
   Plugin Author
   Posted 4 months ago #
   

   lousywriter: Your problem appears to be caused by having the PulseMaps widget twice on the same page. It's once in the left column (but hidden with CSS), and again in the right column. The widget won't work if it's used several times on the same page.

   It seems that the Gravatar hovercards plugin might be causing this problem for some reason. If you remove http://s.gravatar.com/js/gprofiles.js?ver=2013Janaa from the page, the duplicate widgets won't appear and everything works fine.

7. aitosoftware
   Member
   Plugin Author
   Posted 4 months ago #
   

   katrinazhang, ncc16: This issue may be caused by a missing "curl" PHP extension. Especially on Windows it's not always installed. Check with your wordpress hosting provider whether the curl extension is installed.

8. lousywriter13
   Member
   Posted 4 months ago #
   

   Wow. I don't have any idea how this would be in two spots. Unless, as you said, the gravatar bits are doing it automagically somehow. And... honestly... I didn't add those, either. They are installed automagically by Jetpack.

   I'll take a stab at this using the information you provided. I appreciate your help.

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