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Pronamic iDEAL
[resolved] ideal cancellation ING advanced returns wrong page (8 posts)

  1. marnixdalebout
    Member
    Posted 1 year ago #

    Cancelling an IDEAL transaction within ING advanced results in a redirect to the default transaction results page from wp-e-commerce with a successful result text. Also an email is sent to the potential buyer stating the transaction was successful and the product will be sent. I was expecting the transaction to be cancelled and the cancellation page from pronamic to be shown. Actually, the pronamic pages are never shown, only the default transaction results page from wp-e-commerce.
    any idea what O'm doing wrong

    Marnix

    http://wordpress.org/extend/plugins/pronamic-ideal/

  2. Remco Tolsma
    Member
    Plugin Author

    Posted 1 year ago #

    That is correct, the client will always be redirected to the transaction results page.

    /products-page/transaction-results/

    Also an email is sent to the potential buyer stating the transaction was successful and the product will be sent.

    I get an e-mail with the following subject:

    Order Pending: Payment Required

    and starting with the following line:

    Thank you, your purchase is pending, you will be sent an email once the order clears.

    If an client cancels the payment it doesn't always mean that the client wants to cancel the whole order.

    I was expecting the transaction to be cancelled and the cancellation page from pronamic to be shown. Actually, the pronamic pages are never shown, only the default transaction results page from wp-e-commerce.

    The pages you can create with Pages Generator from the Pronamic iDEAL plugin won't be used in combination with WP e-Commerce. The WP e-Commerce plugin has it's own pages where we can redirect the clients to. The Pages Generator tool is mainly used for iDEAL payment through the Gravity Forms plugin.

  3. Kyril Herkelman
    Member
    Posted 1 year ago #

    Hi Remco,

    Could you tell me to which pages I can redirect the clients to, for example the page for cancelation when you talk about:

    "The WP e-Commerce plugin has it's own pages where we can redirect the clients to".

    Are these pages standard pages allready in the WordPress-installation or to do I have to make them myself?

    Kyril...

  4. Kyril Herkelman
    Member
    Posted 1 year ago #

    Hi Remco,

    Also when I push the cancelationbutton I'm redirected to the transaction results page. At the same time the shopping-card is being emptied. How can I prevent that?

    Greetings and thanks, Kyril...

  5. Remco Tolsma
    Member
    Plugin Author

    Posted 1 year ago #

    If you use the Pronamic iDEAL plugin in combination with WP e-Commerce your clients will always be redirected to the transaction results page.

    /products-page/transaction-results/

    Are these pages standard pages allready in the WordPress-installation or to do I have to make them myself?

    The transaction result page is an default page of the WP e-Commerce plugin.

    Also when I push the cancelationbutton I'm redirected to the transaction results page. At the same time the shopping-card is being emptied. How can I prevent that?

    I believe that that is an default behaviour of WP e-Commerce wich can't be adjusted.

  6. Kyril Herkelman
    Member
    Posted 1 year ago #

    Hi Remco,

    Thanks a lot for your reply ! I'v got one more question about the cancelation. When I'm canceling a payment I'm being redirected to the same page in WP-e-Commerce as the page after a payment has been succesfull. How can you make a difference in redirection-pages in a way it becomes clear for the custumer that the payment has been succesfull or failed?

    Greetings and thanks, Kyril...

  7. Remco Tolsma
    Member
    Plugin Author

    Posted 1 year ago #

    This issue will be resolved in the next release, clients who cancel the iDEAL payment will then see the following message:

    "Sorry your transaction was not accepted.
    Click here to go back to checkout page.'"

    As can be found in the following WP e-Commerce file:

    http://plugins.trac.wordpress.org/browser/wp-e-commerce/tags/3.8.8.3/wpsc-theme/functions/wpsc-transaction_results_functions.php#L100

  8. Kyril Herkelman
    Member
    Posted 1 year ago #

    Hi Remco,

    Thanks very much for your reply !!! I am looking forward to the new release and also thanks for sending me the code. I will study this file...

    Greetings Kyril...

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