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iTunes Artwork (5 posts)

  1. gjholl
    Member
    Posted 3 years ago #

    I'm having trouble getting iTunes to show the artwork for my podcast. I've looked through this forum and found a similar topic and followed that but it's not working. I've searched other sites and the suggested issue is that the XML tags that iTunes reads are not right.

    I've tried out every combination of size and format advised (144px, 300px, 600px, JPG,PNG) and pinged iTunes after each time and given it a few hours to update... but it's still not showing any images. All else works excellently.

    My feed is: http://hollingsbee.com/podcast/?feed=podcast

    I'd really appreciate any help as I'm really new to podcasting and so far have found Podpress really good.

  2. ntm
    Member
    Plugin Author

    Posted 3 years ago #

    Hi,

    XML tags that iTunes reads are not right.

    Do you think of a special issue?

    I think the XML structure of your Feed and the iTunes tags in it are fine. Your Feed is valid.

    But the image file are maybe the problems.

    You are using for both images (RSS image and the iTunes:image). But the RSS image should be 144x144 pixels. Further the used image is not square image (it is 600x599 pixels).

    Although the description of the <iTunes:image> tag says that "[...]iTunes prefers square .jpg images that are at least 600 x 600 pixels[...]", I thing this could be the problem.

    Try a 144x144 pixel image as the RSS image and a square image (600x600) as the iTunes:image.

    Regards,
    Tim

  3. gjholl
    Member
    Posted 3 years ago #

    Thanks, Tim.

    I've update the images as you said (they were that size after trying out every combination) and have pinged iTunes. I'll wait and see what happens.

    I'm not sure that iTunes is actually updating as I've altered slightly the text description of the podcast I uploaded and - even after 24 hours - it's still not updated. Should I assume that iTunes is simply taking a long time to update?

    How long - in your experience - does iTunes take to update following a ping?

    Many thanks for the support!

  4. gjholl
    Member
    Posted 3 years ago #

    Pinging isn't the issue as it is altering the actual listing of the podcasts... just not the images. I've just tried completely renaming the images and have made the larger image 300x300 as I've just read an Apple support artical that suggests this.

    I'll give it a little more time... :)

  5. ntm
    Member
    Plugin Author

    Posted 3 years ago #

    Yes, renaming the a modified iTunes:image file is a good idea.

    Lets see ...

    Tim

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