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PayPal Donations
[resolved] Language of PayPal Landing Page/Invoice (16 posts)

  1. Baden
    Member
    Posted 2 years ago #

    How is it possible to set the language of the landing invoice page at PayPal? We have the Country and Language settings to US English, however many of our users are complaining that the landing page is in German.

    We first checked with PayPal, however there are no language settings for the invoices. This makes sense as the language should be based on the users browser settings.

    Any clue?

    http://wordpress.org/extend/plugins/paypal-donations/

    UPDATE: Just installed WP Paypal Simple Donation Widget it verified that it will use the language of the user's browsers. It is nearly the EXACT same plugin as the paypal-donations, only it has a spam-tastic author link that shows up all over your site.

    So it is an issue with the plugin. Now to download them both and look at the code. Really, they are so familiar, I wonder who copied who...

  2. Johan Steen
    Member
    Plugin Author

    Posted 2 years ago #

    Well, as far as I know, PayPal doesn't offer any setting that can be added to the form to force the landing page into a certain language. At least not what I've been able to find, so the plugin shouldn't be able to affect what language that PayPal displays.

    It's strange though if the other plugin you linked to has a different behavior concerning language as you noted, especially as they have basically just copied my plugin and changed the name (but forgot to change the name on language files etc ;) ), so that plugin should generate an identical PayPal form button as my plugin does.

    If you do find something that controls the PayPal language from the site that sends the user to PayPal, please let me know and I'll look into it as well.

    Cheers,
    Johan

  3. Baden
    Member
    Posted 2 years ago #

    Johan, Steen. Thank you for your fast reply! Good Cookie Monsters get a cookie!
    http://www.youtube.com/watch?v=U5X4N2exOsU

    And on the topic of COOKIES, here is what PayPal has to say about the matter:

    Technical HTML Variables
    Technical HTML variables control how PayPal responds technically when people click Website Payments Standard payment buttons or when third-party or custom carts initiate payment processing with the Cart Upload command. They also control how your buttons interact with special PayPal features.

    • lc —The language of the login or sign-up page that subscribers see when they click the Subscribe button. If unspecified, PayPal determines the language by using a cookie in the subscriber’s browser. If there is no PayPal cookie, the default language is U.S. English.
      For allowable values, see Currency Codes.

    ...
    HTML Variables for Filling Out PayPal Checkout Pages Automatically
    HTML variables for filling out PayPal checkout pages automatically let you specify information about buyers. PayPal recommends that you include automatic fill-out variables with all of your payment buttons for consistent address handling in the checkout experience of your buyers.

    To determine how the checkout experience varies if you do not pass in automatic fill-out variables, see Address Handling (U.S. Merchants Only).

    NOTE: When you pass in address_override=1 or tax or shipping variables, PayPal displays the values in the payment widget. Also, PayPal hides the calculation widget, regardless of setting up shipping and tax rates in your Account Profile.

    • lc —Sets the language for the billing information/log-in page only. The default is US. For allowable values, see Countries and Regions Supported by PayPal.

    Ok, I will dissect the this spam-cloned plugin of yours and do some more testing.

  4. Johan Steen
    Member
    Plugin Author

    Posted 2 years ago #

    Baden,

    Awesome! Thanks for digging and getting this information. the lc setting seems to do what you are looking for and I'll add an option for that with the next update of the plugin.

    Cheers,
    Johan

  5. Johan Steen
    Member
    Plugin Author

    Posted 2 years ago #

    I've just uploaded version 1.6 of the plugin. Included in this update is an option under extras to set a checkout language. I believe this should do it. :)

    Cheers,
    Johan

  6. Baden
    Member
    Posted 2 years ago #

    Johan,
    Just updated and tested. It works perfectly!
    -Baden

  7. JChandlermsw
    Member
    Posted 2 years ago #

    Johan,

    I can't find "extras" to set the checkout language. Is this something which has to be changed inside of the plugin, or is this supposed to be an option somewhere that I'm not seeing?

    Love the plugin but need the checkout forms in other languages, just like the user above stated. It seems like you have it all worked out but I cannot figure out how to make the changes.

    All help appreciated,

    Jessica

  8. Johan Steen
    Member
    Plugin Author

    Posted 2 years ago #

    @JChandlermsw:

    The option should be at the absolute bottom of the settings page, if you don't see it, make sure you are running the latest version of the plugin (v1.6).

    Cheers,
    Johan

  9. JChandlermsw
    Member
    Posted 2 years ago #

    I Johan, and thanks for the answer. Yes, I found the language selector but my issue is that it globally sets the language for all donations to be in a particular language regardless of the language I'm working on translating using WPML.

    For example, if I set your widget to Spanish in my Spanish translation, the English donations page is in Spanish.

    Is there any way to make your program recognize a site is multilingual and to pick a different language for each?

    Thanks

    BTW. Good customer service. I am continually impressed by people who write code and templates for WordPress. Solve my problem for me and I'll for sure make a donation :). Seriously though, my template author has less than 3 hours turnaround time on his customer service and you are less than a day. What else can I say but I'm impressed.

    Multilingual site with a multilingual widget that can recognize the current language setup is what I need. Instead I've worked around the plugin by going direct to Paypal and getting custom buttons in different languages hoping they lead to multilingual checkouts. I don't know if it's a good work around, but it's all I've got.

    Thanks for answering,

    Jess

  10. Johan Steen
    Member
    Plugin Author

    Posted 2 years ago #

    JChandlermsw: I want to be very clear with that this is a free, non-paid for plugin, so per definition there exists no customers for this plugin and by that there can also by definition not exist any customer service.

    Anyway, back to your request. I am not familiar with WPML, but I'll take a look and see what it is, and add your request to possible additions for the next version.

    Cheers,
    Johan

  11. JChandlermsw
    Member
    Posted 2 years ago #

    Johan, I only meant to compliment you on how fast you responded. I realize the plugin is for free and there is no set tech support, but your answer was so quick it reminded me of all the help others have given me on here and in such a timely fashion.

    At first I was hesitant to lock myself into WordPress, but the community is so broad and helpful that if for no other reason I am glad I made the choice.

    Wasn't implying DO THIS NOW... was just asking and suggesting. Didn't mean to offend at all.

    Jess

  12. Johan Steen
    Member
    Plugin Author

    Posted 2 years ago #

    @JChandlermsw:
    Not offended at all, sorry if it sounded like that. I just wanted to be clear as you mentioned customer support, so there is no misunderstanding. :)

    Anyway, as I mentioned, I'm going to see if I can include it with the next update. I took an initial look at the WPML site earlier today, and I noticed that it is a commercial plugin? So it might be hard for me to be able to try my plugin against it as I then won't have access to it, unless there is a free version available as well?

    Cheers,
    Johan

  13. Baden
    Member
    Posted 2 years ago #

    Hey guys, just thought I would add my 2 cents to the discussion.
    1. It seems this issue should be moved to it's own topic: Maybe something to do with PayPal Donations and WPML...
    2. WPML will work on this together with the author of the PayPal Donations plugin.
    Johan should contact WPML at the link below and they will create an account for you on WPML.org, so that you can access the recent versions: http://wpml.org/documentation/theme-compatibility/go-global-program/
    -Baden

  14. JChandlermsw
    Member
    Posted 2 years ago #

    Hi Baden,

    Thanks for the information. I am a big fan of WPML and think it sort of sets the standard for translation apps.

    Johan, I don't know about another thread since we sort of covered everything. My advice is take Baden's advice. You'd be the only Paypal plugin that supports multilingual checkouts and we sure could use it!

    Thanks all,

    Jessica

  15. Johan Steen
    Member
    Plugin Author

    Posted 2 years ago #

    @Baden,

    Thanks for the info and link. Excellent! I'll then definitely look into supporting WPML.

    Cheers,
    Johan

  16. Baden
    Member
    Posted 2 years ago #

    @Johan,

    My pleasure. We GentleDudes must stick together, after all.

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