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Plugin Page Problem (9 posts)

  1. Baldtel
    Member
    Posted 1 year ago #

    On my plugin page, just after the popular tags bit, I have the following error message.

    An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums.

    I have never had this message before. The website was installed using the 1 click installations that are done via CPanel on the clients hosting space.

    So I am unable to search for plugins.

    Can anyone advise how I can resolve this?

  2. Baldtel
    Member
    Posted 1 year ago #

    Anyone?

    The only thing I can think of is a re-install, which I do not want to do.

  3. Shane Gowland
    Member
    Posted 1 year ago #

    Two possibilities:

    1; Your server is unable to connect to api.wordpress.org (ip address of 72.233.56.139, if you're interested). This could be due to firewall or HOSTS mis-configuration.

    2; This symptom often occurs when WordPress is hacked. To quote the codex...

    You need to start working your way through these resources:
    http://codex.wordpress.org/FAQ_My_site_was_hacked
    http://wordpress.org/support/topic/268083#post-1065779
    http://smackdown.blogsblogsblogs.com/2008/06/24/how-to-completely-clean-your-hacked-wordpress-installation/
    http://ottopress.com/2009/hacked-wordpress-backdoors/

    Additional Resources:
    http://sitecheck.sucuri.net/scanner/
    http://www.unmaskparasites.com/
    http://blog.sucuri.net/2012/03/wordpress-understanding-its-true-vulnerability.html
    http://codex.wordpress.org/Hardening_WordPress
    http://www.studiopress.com/tips/wordpress-site-security.htm

  4. Baldtel
    Member
    Posted 1 year ago #

    I think its is something to do with the installation somehow.

    The RSS feeds on the dashboard are not working either. Its like it is disconnected from .........something.

    I got this from my hosts.

    Yes, unfotunately, everything that we have looked a thus far leads us to believe that it's an issue with wordpress. I understanding your point. However, we've looked into the issue an have determined that the issue is with the wordpress repository.

  5. Baldtel
    Member
    Posted 1 year ago #

    The RSS feeds are as follows. There on on the dashboard

    RSS Error: WP HTTP Error: Couldn't resolve host 'wordpress.org'

    RSS Error: WP HTTP Error: Couldn't resolve host 'blogsearch.google.com'

    RSS Error: WP HTTP Error: Couldn't resolve host 'planet.wordpress.org'

    I also cannot connect my google 360 plugin either. Something about API also.

    Can anyone help me resolve this? my concern is if I uninstall and then re-install and the problem is still there

  6. Shane Gowland
    Member
    Posted 1 year ago #

    Yes, your server isn't allowing outbound connections. This isn't a WordPress issue, so much as something your host needs to resolve.

  7. Baldtel
    Member
    Posted 1 year ago #

    Yeah, I thought that.

    I was on the Live Support for nearly 2 hrs and they were insistent adamant that its the Word Repository.

    So even if I re-install, I am going to have the same problem. Is there anyway I can resolve this via Cpanel on my own?

    BTW, Thank you for your help Shane

  8. Shane Gowland
    Member
    Posted 1 year ago #

    What host is this? (asking so i can avoid them) There tens of millions of users of the WP repo; none of whom are having trouble accessing.

    I don't think there is any way to fix this through cPanel.

  9. Baldtel
    Member
    Posted 1 year ago #

    Hostgater.

    I have hosted sites with them before and had no issues. This one installation is so unique, but I cannot solve it. I thought it could be something wrong with some of the wp files, but its a recent install.

    I literally don't know how to solve this. Is there anyway I can get someone from WordPress in on this?

    Thanks again

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