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Online Backup for WordPress
Won't backup - claims "another backup is currently i (6 posts)

  1. ianbirtwistle
    Member
    Posted 1 year ago #

    I've tried running this a few times, the error has always been "Unexpected stop".

    After updating I tried a simple 'download' backup but now I just get the error "The backup could not be started; another backup is currently in progress."

    The Activity Log shows no backup being done.

    http://wordpress.org/extend/plugins/wponlinebackup/

  2. Online Backup
    Member
    Plugin Author

    Posted 1 year ago #

    Hi ianbirtwistle,

    Try deactivating and deleting the plugin and installing it again, this will clear everything. Or waiting 10-15 minutes before trying again might clear it.
    If you get unexpected stop again, look at Activity Log and click View Events and see what it says is happening.

    Jason.

  3. ianbirtwistle
    Member
    Posted 1 year ago #

    I've tried removing and reinstalling but I still get the error.. interestingly when I try to uninstall I get an error :-

    Plugin could not be deleted due to an error: Could not fully remove the plugin(s) wponlinebackup/wponlinebackup.php.

  4. Online Backup
    Member
    Plugin Author

    Posted 1 year ago #

    When you say still get the error, do you mean the Unexpected Stop or the backup could not be started?

    Can you let me know what Activity Log -> View Events says for the Unexpected Stop?

  5. ianbirtwistle
    Member
    Posted 1 year ago #

    The error is "The backup could not be started; another backup is currently in progress."

    Activity Log is empty :- "The Activity Log is currently empty."

  6. Online Backup
    Member
    Plugin Author

    Posted 1 year ago #

    Hi ianbirtwistle,

    Strange issue with the uninstall. Guess we can wait for it to unexpected stop and then look at it again. Make sure schedule is not active though (set to None).

    Once it lets you run a manual backup again run one and let me know what the result is. Unexpected Stops should not happen during manual backups. So it will at least give us an idea if the backup is actually working on your server.

    Jason.

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