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Online Backup for WordPress
[resolved] Unable to view uploaded file (5 posts)

  1. cscottb
    Member
    Posted 1 year ago #

    Uploaded encrypted file that Online Backup created into the directory indicated in the directions, but was not able to view it upon refreshing the page. (you need to have used this plugin to understand this)

    Even if the file had displayed and I unencryped it, I am not clear how I would have restored the site at that point... there are no clear instructions on how to do this from beginning to end.

    The only plus to this plugin is that the zip file it creates contains pretty straight forward contents of the website files in one folder and the DB file in another folder, so at least you are getting a good backup of what you need to manually restore your site.

    http://wordpress.org/extend/plugins/wponlinebackup/

  2. Online Backup
    Member
    Plugin Author

    Posted 1 year ago #

    Hi cscottb,

    We know the instructions aren't clear. There is a quick overview on our FAQ but definitely does not suffice!

    I did a detailed guide here:
    http://wordpress.org/support/topic/plugin-online-backup-for-wordpress-restoring-database-from-backup

    We're going to improve the FAQ eventually with very detailed information on the restore process. Hopefully the above will help everyone for the time being!

    Thanks,

    Jason

  3. Online Backup
    Member
    Plugin Author

    Posted 1 year ago #

    Hi cscottb,

    ZIP files don't need ecrypting, just so you know. So you don't need to worry about the Decrypt a Backup screen. We're going to make this more clear in due time!

    Jason

  4. cscottb
    Member
    Posted 1 year ago #

    Thank you for your response, Jason.

    Okay, my bad.

    In the Decrypt Backup section it says, "The files will appear above when the page is refreshed." so I was looking for something that actually represented a file. What actually happens is that a radio button that is not present until an encrypted zip file is uploaded in the proper folder appears once the file is uploaded.

    So that part is resolved.

    But my next question is:

    When I finally realized the radio button part, I clicked it and then clicked the Decript Backup button, at which point it started to download a regular zip file to my computer.

    I must be missing something, but why would I download an encrypted zip file, to then upload it, only to have it decrypted and downloaded to my computer again as a regular file when I could have just downloaded the regular file in the first place?

    Anyway, as you state above, the encryption part of this is completely optional. The most functional aspect of this plugin is the ease of creating a very straightforward backup and download of a zip file with all site files and the database sql file. For that I commend you, and thank you.

    Now, if it only had the scheduling option to save scheduled backups to the server for future download, rather than just having options to upload to your server or email it to me... sorry. :-|

  5. Online Backup
    Member
    Plugin Author

    Posted 1 year ago #

    Hi cscottb,

    When you download the encrypted ZIP file, you can store it on your computer, on a USB stick, on any media. It will be safe from theft due to the encryption.

    Then when you need to recover from that backup, you can decrypt it and use it.

    You are absolutely right, the encryption is optional. It does offer good protection for the backup though while it is being stored in case your computer is hacked, and comes in especially good when you use our servers to store the data - you'll be able to confidently sent us the backup knowing we can't do anything with it even if we wanted to (we don't!).

    As for an option to save locally on the server, this is something we've discussed on occasion but we feel it would give false reassurance to users that their blog is backed up. We don't actually consider anything that doesn't send data off site as a proper backup. So we let users email it, we let users download it, we let them send it to us. But to store it locally wouldn't really be a backup. It would sit on the same disk as your website, it would sit on the same server as your website, it would even sit in the same building, with the same company. If there were big problems with the website, there would be big problems with the backup.

    We've discussed adding it anyway as some people do understand the risks and still want it - so we've not ruled it out. It's just not something we're willing to spend the time on at this moment in time.

    Regards,

    Jason

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