Hi wombatgroup,
Login to your FTP and double check the folders are there. Look for wp-content, then plugins, then wponlinebackup, then make sure there is a folder called tmp, and inside that a folder called full. You might need to give both 777 permission too with the sounds of it.
Jason
That did the job. Thanks for the quick response.
Hey there,
I created a manual backup, which successfully completed. I would prefer not to download it (as it is over 1GB in size), and want to relocate the backup file to another location on my server. The only problem is that I can’t find it…
I’m running on a linux server, and can confirm that the wp-content/plugins/wponlinebackup/tmp/full folder exists, but the only file that is there is the ‘backup.zip.rc.php’ file.
As mentioned above, the backup completed successfully. From the wponlinebackup admin screen I have the option to download the backup, and clicking on this, the download starts…. but where is the file located?
I tried a ‘find / -name WPOnlineBackup_full.zip’ but nothing came up
tx
Hi capoyeti,
We are working on a new version that will allow you to download the backup.zip.rc.php file and use it. That file is the backup.
Currently the best way is to download it. If that doesn’t you can download the backup.zip.rc.php via FTP, but it will not be usable straight away. You’ll need to rename it to end in “.zip”, first of all. Then you will need something like WinZIP or WinRAR and need to run a “Repair”. This should strip out our header that protected the file from unauthorised download and make it a usable ZIP file.
Once we finish the next version you’ll be able to download it even if it’s 1GB in size (currently at that size there is a risk of PHP timing out and stopping download midway through unfortunately.)
You’ll also be able to download the file through FTP and just rename it. You won’t need to repair it.
Regards,
Jason
