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Online Backup for WordPress
I'm having trouble getting my site backed up (2 posts)

  1. hisphi
    Member
    Posted 2 years ago #

    At the outset I apologize for the lenght of this message. I have downloaded the back up system and it keeps blocking and not doing what it's supposed to do. Now I am very new at this so I am not qujite familiar with how things work, so I will need a lot patience...

    Here is the log of the error messages I received. It's all gibberish to me...can you pls help and tell me in plain english what to do to resolve? Thanks

    Completion: Failed
    Start Time: 31st Mar 2012 11.41.42 AM
    End Time: 31st Mar 2012 11.49.38 AM
    Time Type Event
    Time Type Event
    31st Mar 2012 11.49.38 AM Error
    The backup failed: A filesystem operation failed.
    31st Mar 2012 11.49.38 AM Error
    A filesystem operation failed while processing 'Filesystem//www/wp-content/plugins/wponlinebackup/tmp/full/backup.zip.enc.php' (386924544) for backup.
    If the following error message is not clear as to the problem and the issue persists, please contact support providing the complete event log for the activity. Diagnostic information follows:

    Failed at: 803(/home/historic/public_html/wp-content/plugins/wponlinebackup/include/files.php)
    Attempt to write to file /home/historic/public_html/wp-content/plugins/wponlinebackup/tmp/full/gzipbuffer.php only partially succeeded. Only 544721 of 1048576 bytes were written. (385875968 bytes already written.) PHP last error: No error message was logged.
    31st Mar 2012 11.41.50 AM Information Database backup completed.
    31st Mar 2012 11.41.46 AM Information Ignoring comments that are marked as spam.
    31st Mar 2012 11.41.46 AM Information Ignoring comments in the trash.
    31st Mar 2012 11.41.46 AM Information Initialisation completed.
    31st Mar 2012 11.41.42 AM Information Backup starting...

    Thanks in advance for your help.
    Fergus

    This is for site: http://www.historicphilippines.com

    http://wordpress.org/extend/plugins/wponlinebackup/

  2. Online Backup
    Member
    Plugin Author

    Posted 2 years ago #

    Hi fergus,

    Are you using the latest version, 2.2.1?
    It is strange error... The folder it is trying to backup is supposed to be skipped/ignored. Ill check the code over see if anything pops out because it excludes fine on all my tests.

    Hmmm just noticed a variance in paths there. "www" and "public_html". Did you tick to include the WordPress parent folder on general settings? In your setup I believe you don't need to, and if "www" is a symbolic link you'll certainly need to disable WordPress parent folder backup as we don't support symbolic links at the moment.

    Let me know what you find.

    Thanks,

    Jason

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