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NextGEN Gallery
Syntax error (12 posts)

  1. janepity
    Member
    Posted 4 years ago #

    Hi,

    I uploaded the latest version of the plugin, but when I activate it, I become the following error message:

    "Parse error: syntax error, unexpected '.' in /homepages/14/d283865867/htdocs/wordpress/wp-content/plugins/nextgen-gallery/nggfunctions.php on line 274"

    Any fix?

    Thanks

  2. Alex Rabe
    Member
    Posted 4 years ago #

    Try to delete the plugin folder and reload it

  3. janepity
    Member
    Posted 4 years ago #

    I tried it, and when I click on "activate" the next page comes always with the message "Error 500 - Internal server error

    Ein interner Fehler ist aufgetreten!
    Bitte versuchen Sie es zu einem späteren Zeitpunkt."

    I tryed it sometimes, but it doesn't work.

    Any idea how to fix this?

    Thanks.

  4. Alex Rabe
    Member
    Posted 4 years ago #

    Must be a server issue at your side, maybe ask your hoster what goes wrong (error logs)

  5. janepity
    Member
    Posted 4 years ago #

    So I thought, but it doesn't happen with the other plugins. The whole WP crashes with this message when the plugin folder is there, and comes to normal when I delete it.

    Anyway, I will try a solution from the server too.

  6. Internal server errors are often caused by plugin or theme function conflicts, so if you have access to your admin panel, try deactivating all plugins. If you don't have access to your admin panel, try manually resetting your plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via FTP or SFTP, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the Default theme (WordPress 1.5 - 2.9.2) or the Twenty Ten theme (WordPress 3.0 and higher) to activate and hopefully rule-out a theme-specific issue.

    If that does not resolve the issue, it's possible that a .htaccess rule could be the source of the problem. To check for this, access your server via FTP or SFTP and rename the .htaccess file. If you can't find a .htaccess file, make sure that you have set your FTP or SFTP client to view invisible files.

    If you weren’t able to resolve the issue by either resetting your plugins and theme or renaming your .htaccess file, we may be able to help, but we'll need a more detailed error message. Internal server errors are usually described in more detail in the server error log. If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for any errors that occurred during that time period. If you don’t have access to your server error log, ask your hosting provider to look for you.

  7. janepity
    Member
    Posted 4 years ago #

    Now I can't even connect to the plugins page. The same error messagem appears just when I click on "plugins", so I can't reset them.

    I tried renaming the theme - didn't work. I tried renaming .htaccess. didn't work. I used a theme called "paperblock" and edited it (css and html) to redesing it.

    Where and how do I get the "server error log"?

    Thanks for the help.

    Jane

  8. Now I can't even connect to the plugins page. The same error messagem appears just when I click on "plugins", so I can't reset them.

    The second half of the first paragraph in the above reply, "If you don't have access to your admin panel, try manually resetting your plugins. If that resolves the issue, reactivate each one individually until you find the cause."

    Where and how do I get the "server error log"?

    The last sentence in the above reply, "If you don’t have access to your server error log, ask your hosting provider to look for you."

  9. janepity
    Member
    Posted 4 years ago #

    The host provider says: no error logs are generated by them. They can't be activated or observed. The error messages mean occupied space and there are limits for that. It says:

    The following limits are technicaly defined for scripts that run on our webserver:

    - Process can only take max. 10 seconds
    - Processes can only take max. 32 megabyte space
    - Max. 24 Processes can run at the same time.

    Does this help? Original text in German below. Thanks

    es werden seitens 1&1 keine error Logs mitgeführt.
    Diese sind auch nicht aktivierbar oder hinzubuchbar.

    Die Fehlermeldung deutet auf Speichermangel hin.
    Hier können Sie die Limits einsehen:
    http://hilfe-center.1und1.de/hosting/scripte_datenbanken/3.html

    Freundliche Grüße

    Axel Tombrink
    Kundenservice 1&1 WebHosting

    Text from the link:

    Folgende Einschränkungen sind technisch für Skripte festgelegt, welche von Ihnen auf unseren Webservern ausgeführt werden:
    * Prozesse dürfen max. 10 Sekunden Rechenzeit beanspruchen
    * Prozesse dürfen max. 32 Megabyte Speicher belegen
    * Es dürfen max. 24 Prozesse gleichzeitig laufen

  10. Have you tried manually resetting your plugins yet?

  11. janepity
    Member
    Posted 4 years ago #

    Yes, I have. The admin panel comes to normal, I can access the plugins page, but I still can't activate the plugin.

  12. janepity
    Member
    Posted 3 years ago #

    I still didn't find a solution for the problem. The host company says the same message above. Any other hint where can find a solutin or what should I try? Thanks

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