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Clockwork SMS Notfications
[Plugin: Mediaburst: Free SMS Notifications] Admin Template Could not be found (14 posts)

  1. dbroughton
    Member
    Posted 2 years ago #

    The files within templates-admin will not open. Within dashboard when I click on Subscribers I get "This plugin admin template could not be found: /templates-admin/subscribers.php"

    When I go to settings->sms I get "This plugin admin template could not be found: /templates-admin/options.php"

    Version of wordpress I am using is 3.3.1, My theme is responsive 1.4.3

    http://wordpress.org/extend/plugins/mediaburst-email-to-sms/

  2. James Inman
    Member
    Posted 2 years ago #

    Hi,

    If you can post a link to the theme you're using we'll be able to test this for you and see if we can help you out. Feel free to either reply on here or email us at hello@mediaburst.co.uk.

    Best,
    James

  3. dbroughton
    Member
    Posted 2 years ago #

    Thanks for the response!

    Here is the link:http://wordpress.org/extend/themes/responsive

  4. James Inman
    Member
    Posted 2 years ago #

    Hi,

    I'm afraid I can't reproduce your error using WordPress 3.3.1 and Responsive 1.4.3. My suggestion would be to completely deactivate and remove the plugin and reinstall it as it sounds like some files haven't been copied over correctly.

    If this doesn't work, we might be able to look at this in more detail (i.e. see if there's anything wrong with your specific installation). If you're happy to do this, and want to email hello@mediaburst.co.uk with your WordPress access details and a link to this thread, I should be able to take a further look for you.

    Best,
    James

  5. pudbat
    Member
    Posted 2 years ago #

    I'm seeing the same problem after a few re-installs:
    This plugin admin template could not be found: /templates-admin/options.php

    WordPress 3.3.2

    I've checked the paths and options.php is in the templates-admin directory

  6. James Inman
    Member
    Posted 2 years ago #

    Hi pudbat,

    Again, the same as above applies. Is it this version of this theme you're seeing the issue with?

    Best wishes,
    James

  7. pudbat
    Member
    Posted 2 years ago #

    Thanks for the quick response James, I'm using a premium theme called parallax http://themespectrum.com/

    Does the theme affect admin settings?

  8. James Inman
    Member
    Posted 2 years ago #

    Hi,

    The theme may have a conflict with the plugin - I'm happy to look at it and see if we can find out what it is, but I'll need access to the theme. Can you drop us an email at hello@mediaburst.co.uk and we can try and arrange this?

    Best,
    James

  9. pudbat
    Member
    Posted 2 years ago #

    Thanks James, Email sent

  10. pudbat
    Member
    Posted 2 years ago #

    Could it possibly be a similar problem seen here: http://wordpress.org/support/topic/plugin-conference-schedule-this-plugin-admin-template-could-not-be-found and not theme based?

  11. James Inman
    Member
    Posted 2 years ago #

    Hi pudbat,

    Thanks for raising this, I think you could have identified it. We're looking into this and I'll let you know when we've got a resolution - hopefully in the next few days.

    Best wishes,
    James

  12. James Inman
    Member
    Posted 2 years ago #

    Hi,

    Apologies for the delay in getting back to you on this. We'll have a fix out for this by the end of next week at the latest.

    Please feel free to email me directly on james@mediaburst.co.uk with any queries.

    James

  13. noamsmadja
    Member
    Posted 1 year ago #

    version 3.4.1 of wordpress

    again the same error
    This plugin admin template could not be found: /templates-admin/providers.php

  14. James Inman
    Member
    Posted 1 year ago #

    Hi noamsmadja,

    We're working on a new version of the plugin. If you'd like to help us test this please email hello@mediaburst.co.uk.

    Thanks,
    James

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