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Maven Member
[resolved] Users losing their Maven roles (12 posts)

  1. Anamaria
    Member
    Posted 2 years ago #

    I am having a strange problem where anytime a user updates their profile (ex: changes password, changes display name), they lose their Maven role and so are no longer able to access the restricted part of our website that their role gave them access to.

    Has anyone else had this problem and found a fix for it?
    Thanks!

    http://wordpress.org/extend/plugins/maven-member/

  2. juanbaena
    Member
    Plugin Author

    Posted 2 years ago #

    Hi Avere,

    We have updated the plugin, so would you like to try the new version, and see if the issue was fixed ?

    Thanks!

  3. Anamaria
    Member
    Posted 2 years ago #

    Thanks so much! The update resolves my issue.

    And being able to edit the Maven Member roles on the same page where you edit all the other user details makes things much simpler.

    Great update!

  4. seanriceaz
    Member
    Posted 2 years ago #

    Hi there! I'm still having this issue on 1.0.20.
    Any user page form submission (no change necessary) resets the user access level to subscriber.

    This is a problem when our admins have to change their passwords.

    Please help!

  5. juanbaena
    Member
    Plugin Author

    Posted 2 years ago #

    Hi Seanriceaz,

    We were checking this, and we have updated the plugin, this problem should not happen in the new version.

    Thanks!

  6. seanriceaz
    Member
    Posted 2 years ago #

    That didn't solve my problem.
    User roles (not just maven member roles) get reset any time I update a user on /wp-admin/user-edit.php

    Let me know if I can help you with this somehow....

  7. mustela
    Member
    Plugin Author

    Posted 2 years ago #

    Hi Seanriceaz, did you try using the 1.0.21 version?

  8. seanriceaz
    Member
    Posted 2 years ago #

    Yes. I am using 1.0.21 and am still encountering the problem.
    Deactivating maven member removes the issue.

  9. juanbaena
    Member
    Plugin Author

    Posted 2 years ago #

    Hi Seanriceaz, we have updated the plugin, please try with the version 1.0.22, and please let us know if the problem was fixed.
    Thanks

  10. seanriceaz
    Member
    Posted 2 years ago #

    Looks like my user permissions (admin, subscriber etc) problem is solved, but now their maven member roles are reset when I update their profile (which is the original problem I think.

    Thanks for your help on this....

  11. juanbaena
    Member
    Plugin Author

    Posted 2 years ago #

    Hi seanriceaz, first of all, thanks for your help and patience with this issue, we were working hard to solve it as soon as possible, we uploaded a new plugin version, we would thank you if you could check if the issue persist.

    Thanks

  12. seanriceaz
    Member
    Posted 2 years ago #

    The problem appears to be solved. Thanks for your help!

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