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Mail Lists dropdown empty after API entered (24 posts)

  1. ecoevolver
    Member
    Posted 3 years ago #

    Hi there,

    I just downloaded and activated the mailchimp plugin. When I go to the Mailchimp settings page, I enter my correct API key (verified) and the "Mailchimp Lists" dropdown displays, except there are NO LISTS populated.

    1) yes my API is associated with 3 lists
    2) when I use the same API with "Autochimp" those three lists are correctly displayed
    3) because the dropdown box is empty I can never setup the signup form

    How do I get the lists displaying?

    Cheers,

  2. mc_jesse
    Member
    Posted 3 years ago #

    Follow the steps here and we'll go from there.

  3. ecoevolver
    Member
    Posted 3 years ago #

    Ok, there are no entries under the API key section, says "Goose egg" and I tried to connect last night. So, I'm assuming that means that outbound http is being blocked.

    I just sent an email to the server admin to see what the firewall is doing.

    I'll post here when I hear back from him.

    Thanks for your help so far!

  4. mc_jesse
    Member
    Posted 3 years ago #

    Doh, I forgot that section was there and is misleading. Check farther down under the "Last 24 hours of API calls" table

  5. ecoevolver
    Member
    Posted 3 years ago #

    :))

    first entry.
    --------
    12/14/2010 08:27am

    nope 68.151.0.239 lists php 0.047s MCAPI/1.3 1.3

    further down
    -----------
    12/14/2010 08:19am

    nope 68.151.0.239 getAccountDetails php 0.018s MCAPI/1.3 1.3

    what does it all mean! :P

    the mystery continues.

  6. ecoevolver
    Member
    Posted 3 years ago #

    Hi mc_jesse,

    I posted under the other thread by accident, sorry!

    So talked with the server admin, he's been working to get ftp working due to an issue between active and passive mode. He assures me that if there was an issue with outbound http traffic you wouldn't see any web pages. Perhaps I misunderstood your comment on the other thread.

    Please let me know if there is a way forward or at least other places to check for this problem. I absolutely need to get mailchimp working ASAP.

    thanks!

  7. ecoevolver
    Member
    Posted 3 years ago #

    Ok, I just hit the mailchimp plugin settings page, and then immediately checked the mailchimp.com "24 hour section", and I got this:

    12/15/2010 10:35pm (green check mark)

    nope 68.151.0.239 lists php 0.043s MCAPI/1.3 1.3

    Thanks.

  8. mc_jesse
    Member
    Posted 3 years ago #

    Ok, then I need the follow-up info requested from the other thread:

    If so, post your username for me (or a the "u" parameter from the signup form we host).

  9. ecoevolver
    Member
    Posted 3 years ago #

    username: ecoevolver
    u=d5db283f7841dcd7811fc15c9&id=372409a809

  10. BoldBelvoir
    Member
    Posted 3 years ago #

    OK folks, this was happening to me, and I've found the culprit. It may or may not help you.

    I also had the 'AutoChimp' plugin installed. I just disabled it and the MailChimp plugin now works properly.

    Regards,

    Phil.

  11. ecoevolver
    Member
    Posted 3 years ago #

    @BoldBelvoir,
    That isn't really a solution because they are both needed in order to fully maximize the mailchimp services. Without Autochimp there is no integration of users between WP and MC. Not to mention the loss of automailer when you publish a new blog post.

    @mc_jesse
    Any progress or suggestions yet?

    Cheers,

  12. BoldBelvoir
    Member
    Posted 3 years ago #

    Yes, I realise it isn't a solution. Just reporting the cause, as it seemed that no-one knew...

    Please let me know if you find a solution.

  13. anujbhartiya
    Member
    Posted 3 years ago #

    @BoldBelvoir,
    Autochimp's latest version is the real culprit. I just went back to the version 0.82 and everything is working just fine.

    Haven't figured out the real problem though.

  14. ecoevolver
    Member
    Posted 3 years ago #

    hhmm, how do you grab that version @anujbhartiya? I'd try that out.

    thanks

  15. ecoevolver
    Member
    Posted 3 years ago #

  16. BoldBelvoir
    Member
    Posted 3 years ago #

    Ok I just deleted the v1 and installed v0.83 and the problem has gone. Guess we'll have to wait for a fix. Thanks for your help.

  17. sherrie-bearytinytreasures
    Member
    Posted 3 years ago #

    WOW .. thank you all for the 'fix'.

    I Have been nuts trying to figure out why mine wasn't working on one blog but worked on another one (I have 2 .. one for my daughter with cancer and one for my website) I set up my daughters a while back back and it works perfect .. tried to set my own up and well .. not so much!

    I ran right over the link that ecoevolver sent and grabbed the prior version .. went to my plugins and deleted the current version, uploaded the older one .. and poof back up and running again! THANK YOU

  18. mc_jesse
    Member
    Posted 3 years ago #

    Good to see you guys figured out the AutoChimp tie-in. I started poking around and see that they've updated to v1.01 specifically to compatibility issues with other plugins.

    I'm going to poke around and see what our plugin can do better/differently to prevent that in the future.

  19. cedsib
    Member
    Posted 3 years ago #

    I have the same problem :

    u = tablettetactile

    I connect with success, but my drop down list is still empty
    (WP 3.0.4, last verison of MailChim plugin)

    Date/Time  Result  Throttled?  Source IP  Method  Format  Exec Time  User Agent  Ver 
    01/05/2011 09:21pm

    nope 213.251.189.201 getAccountDetails php 0.023s MCAPI/1.3 1.3
    01/05/2011 09:21pm

    nope 213.251.189.201 ping php 0.018s MCAPI/1.3 1.3

  20. mc_jesse
    Member
    Posted 3 years ago #

    I used your API Key with the current version of the plugin in a WP 3.0.4 site and everything works fine. That means that something in your WP install is causing a conflict - probably a plugin or a theme. If we can figure out what and there's something to be done in our plugin to prevent that from happening, we'll look into that.

  21. cedsib
    Member
    Posted 3 years ago #

    Thanks for this first answer.

    The trouble is, I don't know where to look for...

    I just tested AutoChimp, which can not retrive the List's list neither.
    But "MailChimp" standard plugin tells me it is connected, and recognize my account (tablettetactile, without telling it...)

    And MailChimp (the website) loggs connections (as I pasted upon)...

    What kind of function can block partially these connections ?
    Can you give me a clue ?

  22. mc_jesse
    Member
    Posted 3 years ago #

    I'd imagine it's something else using our PHP wrapper and either not checking for it before loading it or expecting to use a different version of it.

    Like the other folks here did, the first thing to try is disabling plugins one at a time until it starts working. If that's not it, it may require digging into the PHP error logs for you server to see if anything thing is being reported there.

  23. cedsib
    Member
    Posted 3 years ago #

    Forget it : "MailChimp Widget" plugin maks everything bugging :

    http://wordpress.org/extend/plugins/mailchimp-widget/

  24. lnuto
    Member
    Posted 3 years ago #

    Agreed. The 'Mailchimp Widget' is buggy. Dropdown didn't work and it also broke my layout. Using something else instead.

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