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LiveAgent - Live chat & Helpdesk
[resolved] [Plugin: Live Agent free chat & helpdesk] I would pass up this plugin - here is why . . . (2 posts)

  1. Caps
    Blocked
    Posted 2 years ago #

    A few years ago I purchase this app for $99.00. Great interface. Then I noticed my server would freeze. To find out later that the LiveAgent product would produce huge log files that you could not turn off from within the app. Tech support could not help me and they said they were not going to fix it and that I would have to wait until the team saw it necessary to work on it.

    These companies are trying to acquire new markets and want the exposure of the WordPress community.

    http://wordpress.org/extend/plugins/liveagent/

  2. jurajsim
    Member
    Plugin Author

    Posted 2 years ago #

    I do not agree with you. We are here to help our customers. You can not decide by one experience that all companies are like this or like that.
    Now situation like that would not happen.
    We are trying to solve every case, every customer, every bug.

    It is true that sometimes I notice post here on WP plugin page a bit late... but for that case our support@qualityunit.com is here for.

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