Posted 2 years ago #
I have install JWplayer with the latest player, however when i go to create a new post and add a video through media Library all my videos dissappear, and when i try through external media it shows blank when i submit a URL.
When I deactivate the plugin, the videos in the media section appear. What could be that JWplayer is not allowing me to add video through it. Please help.
Thank you
Posted 2 years ago #
Also, when it says my player is unknow and i do the automatically install of lastest player i got:
The necessary zip classes are missing. Please upload the player manually instead using the upgrade page.
So i did it manually and i was able to upload the latest player.
However now when i try to add a youtube video through media and I click on the video in the media section the window show blank and no video details appear.
Thanks
Posted 2 years ago #
@geodv,
In regards to your videos disappearing from you media library while the plugin is active... Do you have any other plugins active that interact with the media library? There may be a conflict.
As for the YouTube videos not working. Are you adding the YouTube videos via the External Media tab? Also what window is blank? The media popup or the post?
Thanks.
Posted 2 years ago #
Hello,
I deactivated all my plugins and used the JWplayer plugin by itself and I get the same results. All my videos from Media Library dissapear and i can only see the number of videos i have but not the videos themselves. Once i deactivate the jwplayer plugin the videos appear.
Yes, I am adding youtube videos via external media tab. What shows blank is the videos that don't show in the media library after the plugin is activated.
Please advise what else could be the problem or if there is a way we can work this.
Thank you
Posted 2 years ago #
@LongTail Video
Okay, now i am getting the following:
Fatal error: Out of memory (allocated 381419520) (tried to allocate 85 bytes) in public_html/wp-settings.php on line 307
Hope that helps a bit more so you can help me better.
Thanks
Posted 2 years ago #
@geodv,
Could you contact support@longtailvideo.com? I think we'll need to actually take a look at your site to figure out this issue.
Also, what were you doing when that out of memory error was triggered?
Thanks.
Posted 2 years ago #
Does anyone have a solution. Thank you
Posted 2 years ago #
I am also having the issue. It is only with trying to add external media like youtube. The post url in click add media and get blank pop up window. What also strange is it works fine in my local development setup. I have the exact same plugins in both local and live site.
It was the best plugin what I needed for client and simple, user friendly. I would really like to use it and not have to find something else.
Does anyone have a solution?
Thank you.
Posted 2 years ago #
Hi Pam,
We are currently investigating this issue. In the meantime could you provide a bit more information?
What server type are you running your WordPress blog on?
Have you tried adding media in different browsers?
Do you have any other WordPress plugins installed?
Can you think of any configuration differences between your development environment and the production environment?
Thanks.
Posted 2 years ago #
Hi Sorry took so long to get back to you on this. Here is the additional information you wanted
What server type are you running your WordPress blog on?
Live Site Setup
Server Type
Platform Type: Debian - Linux 32bit Apache 2
MySQL Version: 5.0.45
Perl Version: 5.8.8
PHP Version: 5.2.12
Development Environment
Server type: Ubuntu 8.10 running in VM VirtualBox
PHP Version: 5.2.6-2ubuntu4.6
Apache 2.2.9
Perl 5
Have you tried adding media in different browsers?
Just tested IE 8 and Chrome 8 still same issue blank popup window.
Do you have any other WordPress plugins installed?
Plugins Installed - live site and dev environment same
Akismet - Not Activated
All in one SEO Pack - Active
Google Analytics for WordPress - Active
Google XML Sitemaps - Active
JW Player Plugin for WordPress - Active
Lightbox 2 - Active
Limit Posts - Active
Member Access - Active
NextGEN Gallery - Active
Peter's Login Redirect - Active
Redirection - Active
TinyMCE Advanced - Active
Update Notifier - Active
User Role Editor - Active
WPListCal - Active
Can you think of any configuration differences between your development environment and the production environment?
If you asking for just WordPress there are the same. For Server one thing is PHP Memory Limit: Live 32M Dev 96M, also the server would be different just in general.
I hope this helps. Thank you for the quick response.
Pam
Posted 2 years ago #
Interesting. There has been one other person with this issue who was running his site on IIS. I was leaning to that to be the cause... in fact I'm setting up an IIS instance to test this. However, it seems to happen on Apache as well. I may need to set up a Linux VM as well then.
In the meantime, have you tried deactivating other plugins to see if there is a conflict?
Thanks.
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