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[resolved] [Plugin: JW Player Plugin for WordPress] JW Player Plugin for WordPress not working. (59 posts)

  1. ariock
    Member
    Posted 4 years ago #

    Plugin installed in following directory.

    /wp-content/plugins/jw-player-plugin-for-wordpress

    Downloaded and copied the player.swf and yt.swf file into
    the jw-player-plugin-for-wordpress directory.

    When activating the plugin it returns error message.

    "The player.swf is not in the jwplayermodule folder, the player will not work."

    Why? :)

    http://wordpress.org/extend/plugins/jw-player-plugin-for-wordpress/

  2. JW Player
    Member
    Posted 4 years ago #

    Hi ariock,

    Thanks for trying out the plugin!

    As for your problem I can't reproduce it locally on my windows machine. What OS are you running on? Could you provide the URL to the swf file?

    It might be a path issue.

    Thanks.

  3. ariock
    Member
    Posted 4 years ago #

    linux with apache
    The full path is actually
    /var/www/html/wordpress/wp-content/plugins/jw-player-plugin-for-wordpress
    I looked thru the files trying to find where it looks for the path, so I could change it, but no luck. I have had to do this with other plugins, so am aware of minor issues like this. Hope you can help. :)

  4. ramon fincken
    Member
    Posted 4 years ago #

    @LongTail Video : if you need any help (Dutch/English) feel free to contact me :) http://wordpress.org/extend/plugins/profile/ramon-fincken

  5. JW Player
    Member
    Posted 4 years ago #

    Is the swf accessible directly through the browser? If the browser can't locate it then there is definitely an issue. An example of what I'm looking for is http://your.domain.com/wordpress/wp-content/plugins/jw-player-plugin-for-wordpress/player.swf. Can you provide the equivalent URL for your site?

    This should load a player that takes up the full browser window.

  6. ariock
    Member
    Posted 4 years ago #

    Interal server only, but this does work.

    http://www.mysite.com/wordpress/wp-content/plugins/jw-player-plugin-for-wordpress/player.swf

    The address does load a player that takes up the full browser window.

    The error message it gives when activating.
    "The player.swf is not in the jwplayermodule folder, the player will not work."
    seems a little odd.

    The "jwplayermodule" is the folder name for a drupal add-on.

    I changed the directory name, but it did not help. The tried looking in the files for path configuration, unable to find.

    jwplayermodule folder is the key, but where is this configured that it looks for this?

  7. JW Player
    Member
    Posted 4 years ago #

    Alright, thanks for checking for me.

    Yeah, the jwplayermodule directory is actually just hardcoded into the error message so that shouldn't be the issue (I will have to fix this as it is misleading :)). The code where the path is created is located in framework/LongTailFramework.php. I will try and investigate more on my end.

  8. ariock
    Member
    Posted 4 years ago #

    Thanks. Appreciate the quick response and assistance.

  9. passionbeer
    Member
    Posted 4 years ago #

    I'm glad I'm not the only one.

    I am getting the exact same error.

  10. JW Player
    Member
    Posted 4 years ago #

    Hey guys,

    After some research I believe I have isolated the problem. I uploaded the fix and tagged a new version. Hopefully this fixes everybody's issue.

    Thanks.

  11. passionbeer
    Member
    Posted 4 years ago #

    Different error now:

    "The player.swf cannot be found at /kunden/homepages/xx/xxxxxxxx/htdocs/passionbeer//homepages/xx/xxxxxxxx/htdocs/passionbeer/wp-content/plugins/jw-player-plugin-for-wordpress/player.swf, the player will not work."

    It looks like the path it's trying to read from isn't correct. The path to my files is just:

    /homepages/xx/xxxxxxxxx/htdocs/passionbeer/wp-content/plugins/jw-player-plugin-for-wordpress/player.swf

    Help?

  12. Desik
    Member
    Posted 4 years ago #

    I have the same problem:

    The player.swf cannot be found at /xxx/xxxx/sc26355-YDGC/doble-h.com//mounted-storagewp-content/plugins/jw-player-plugin-for-wordpress/player.swf, the player will not work.

    Notice the double trailing slashes and the missing trailing slash between mounted-storage and wp-content.

    You can access my player here :

    http://doble-h.com/wp-content/plugins/jw-player-plugin-for-wordpress/player.swf

  13. JW Player
    Member
    Posted 4 years ago #

    Hi passionbeer,

    Looks like I'll have to set up a Linux VM tomorrow to try and debug this further. Thanks for your patience.

  14. ariock
    Member
    Posted 4 years ago #

    linux with apache

    /var/www/html/wordpress/wp-content/plugins/jw-player-plugin-for-wordpress

    The path is working now and finding the player.swf

    Thanks for the update. :)

  15. ariock
    Member
    Posted 4 years ago #

    BTW
    Plugin also working.

  16. JW Player
    Member
    Posted 4 years ago #

    I'm glad to hear it is working for you now ariock.

    Passionbeer and Desik, can you provide any more details about your environments? Apache and PHP versions? Directory structure? I'm curious as to what's causing your path structure to be different.

    On the Linux VM I have set up the path is being generated correctly.

    Thanks.

  17. Desik
    Member
    Posted 4 years ago #

    I found out the problem, apparently the plugin installer was picking up version 1.0 instead of 1.1.

    I manually updated to 1.1 and the problem is gone.

  18. JW Player
    Member
    Posted 4 years ago #

    Yeah, there appears to be an issue with WordPress picking up my more recent versions. As far as I can tell the Readme is configured correctly, but I'll have to investigate further.

  19. nchroman
    Member
    Posted 4 years ago #

    @LongTail Video

    Same problem here (sort of). Seems to be looking the player on the wrong path.

    The player.swf cannot be found at /Users/XXXXX/Sites/http://localXXXX/XXXXX/wp-content/plugins/jw-player-plugin-for-wordpress/player.swf. The plugin will not work!

    As you see, I am testing it locally (PHP5-Apache2.0). The player is working on the front-end at: http://localXXXX/XXXXX/wp-content/plugins/jw-player-plugin-for-wordpress/player.swf

    Thanks in advance for any suggestions! :)

  20. passionbeer
    Member
    Posted 4 years ago #

    Upgraded to 1.1.1. Same error but it's pulling a different location now, just not the correct one!

    The player.swf cannot be found at /kunden/homepages/xx/xxxxxxxx/htdocs/passionbeer/http://www.passionbeer.com/wp-content/plugins/jw-player-plugin-for-wordpress/player.swf. The plugin will not work!

    As you can see here, my player.swf is there:
    http://www.passionbeer.com/wp-content/plugins/jw-player-plugin-for-wordpress/player.swf

    Thanks for any help...

  21. JW Player
    Member
    Posted 4 years ago #

    I'll take another look at this tomorrow.

    Do you guys think you could provide me with the absolute path to your player.swf? It might be helpful to determine what is different about your Linux setup versus mine.

    Thanks.

  22. JW Player
    Member
    Posted 4 years ago #

    I released a new version. Any change for you guys?

  23. passionbeer
    Member
    Posted 4 years ago #

    Yes!

    The error is gone! :)

    I will test out and report back if I run into any issues.

    Thanks again for your persistence with your customers, says a lot about your company.

  24. JW Player
    Member
    Posted 4 years ago #

    Glad to hear it!

    Feel free to to post any feedback you have. We're always looking to make it better.

    Thanks.

  25. nchroman
    Member
    Posted 4 years ago #

    Here is also working like a charm.
    Great support! Thank you very much!

  26. jameshannan
    Member
    Posted 4 years ago #

    Hi
    I have installed the plugin and can not get the videos to actually show up. I am not getting any error message. I thought I may have had the old player so I downloaded the latest one and uploaded it and it is still not working. Here is the link to the page:
    http://dualnetworking.com/members/affiliate/

    You will see a video on it use the "flash video plugin" but the jwplugin wont come up.

  27. jameshannan
    Member
    Posted 4 years ago #

    btw: I have both tags on this page. The jwplayer and the normal flash player. Even when the normal flash player is not there and is deactivated it still wont come up

  28. jameshannan
    Member
    Posted 4 years ago #

  29. JW Player
    Member
    Posted 4 years ago #

    Hi James,

    Would it be possible for you to post the jwplayer shortcode that is being used? Looking at your page source I think the problem may lie with how it's being parsed.

    Thanks.

  30. jameshannan
    Member
    Posted 4 years ago #

    Sorry I am very new to all this. What is the jwplayer short code and how do I find it?

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