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JW Player for Flash & HTML5 Video
[resolved] [Plugin: JW Player for WordPress] HTML5 not working (22 posts)

  1. Indent
    Member
    Posted 2 years ago #

    The plugin is installed following these steps:
    http://www.longtailvideo.com/support/addons/jw-player-plugin-for-wordpress/11513/getting-started-with-the-wordpress-plugin-for-the-jw-pla

    I get the "successfully downloaded and installed…" but no player version or sample video is displayed.

    Using only .flv the plugin is working, but as soon as I'm using the HTML5 it is not. I have tested with MV4 and MP4 videos.

    I am not sure if I use the plugin right. I thought I could just use the upload/insert video in WP and then choose either a .flv or a H.264 video and when using H.264 I also have to choose the video under HTML5 file. Right? Or do I have to have both .flv and H.264 of a video to get the plugin to work in HTML5 mode? If so, I have also tested that and nothing happens. Removing the HTML5 string the .flv is playing.

    I also get a question mark at "Thumbnail" and "Download file" when set to none. (?)

    http://wordpress.org/extend/plugins/jw-player-plugin-for-wordpress/

  2. JW Player
    Member
    Plugin Author

    Posted 2 years ago #

    @Indent,

    Using an H264 encoded mp4 should work in HTML5 mode without needing to set any additional fields.

    Can you provide a link to a page where the file is not playing correctly in HTML5 mode?

    Thanks.

  3. Indent
    Member
    Posted 2 years ago #

    Thanks for answering.
    Here's a test site for H.264 encoded mp4.

    http://www.meisel.no/wordpress/testkategori/jw-player-wp-plugin/

  4. lepassionne
    Member
    Posted 2 years ago #

    hello, i try last 27hours to be work the plugin..
    During all this time, i constat many things.
    1) When you had an html5 file, the short code isn't update and forgot parametre;
    2) On my iphone 4 ios5 , youtube video(sigle or playlist, both) aren't playable,
    just let a black background..
    I'm very disapointed because i would like to buy a pro version but if youtube video
    doesn't appear on iphone..

    Any help or advise should be good, 27hours to try everything and test everithing.
    try this with your iphone : http://www.webulle.com/testvideo/

    work with last wordpress and jw plugin version;

    regards,

    Jessica

  5. JW Player
    Member
    Plugin Author

    Posted 2 years ago #

    @Indent,

    The issue here is that you don't have the JW Embedder installed on your site. Try reinstalling the player (using the update page or manually) and verify that jwplayer.js is located in wp-content/uploads/jw-player-plugin-for-wordpress/player/. Things should start working for you after that.

    @lepassionne,

    I'm getting a 403 Forbidden when visiting your test page. Please make sure that it is publically available.

    Thanks.

  6. lepassionne
    Member
    Posted 2 years ago #

    oups, its ok now, site is accesible

  7. JW Player
    Member
    Plugin Author

    Posted 2 years ago #

    @lepassionne,

    Try unsetting the html5_file and download_file for the piece of media you are embedding. They can be found in the media overlay for the youtube video you are embedding.

    Thanks.

  8. Indent
    Member
    Posted 2 years ago #

    @LongTail Video

    The issue here is that you don't have the JW Embedder installed on your site. Try reinstalling the player (using the update page or manually) and verify that jwplayer.js is located in wp-content/uploads/jw-player-plugin-for-wordpress/player/. Things should start working for you after that.

    Sorry, but I don't think that's the issue here. I have already done that a few times with no success. The jwplayer.js is where it should be along with the player.swf.

    Any more suggestions?
    Thanks!

  9. JW Player
    Member
    Plugin Author

    Posted 2 years ago #

    Well inspecting the source shows that it is calling swfobject.embedSWF to embed the player.

    This can occur if jwplayer.js is not present or the version of the player being used is less 5.3? What version of the JW Player do you currently have installed?

    Thanks.

  10. Indent
    Member
    Posted 2 years ago #

    Yes, exactly, that's weird. I have also noticed that.

    I'm not shure of the version for the JW Player, but I have installed the latest WP plugin version 1.4.3. As I initially wrote:

    I get the "successfully downloaded and installed…" but no player version or sample video is displayed.

    I can't see the version anywhere in WP.

  11. lepassionne
    Member
    Posted 2 years ago #

    @LongTail Video

    Hi,

    i putt some images on my site, you'll see 2 differant action for the same result,
    In both case , Videos aren't playable on iphone 4 ios5 ; please, try it:
    http://www.webulle.com/test-video-with-html-5/

    My project need to born in 1,5 month, so if you want to see the ftp,or admin access;

    what time,7h in france !

    regards
    Jessica

  12. lepassionne
    Member
    Posted 2 years ago #

    @LongTail Video
    tested with the last 1.5.1 version, shortcode isn't save corectly,
    without any change for me:(

  13. JW Player
    Member
    Plugin Author

    Posted 2 years ago #

    @Indent,

    It looks like you have the latest version of the player which should be compatible with jwplayer.js. I think because the player version wasn't set the plugin is assuming that you have an older version of the player and is using swfobject. I have a couple of more technical workarounds or if you feel comfortable giving me admin access I can take a closer look. You can email us at support@longtailvideo.com. Just let me know.

    @lepassione

    After doing some debugging it looks like lightbox.js is throwing a script error when running on iPhone. I believe this is interrupting the player and preventing it from functioning. Would it be possible for you to try test without lightbox.js on the page?

    Thanks.

  14. lepassionne
    Member
    Posted 2 years ago #

    Sure, i test it in few moment and say you results

    Jessica

  15. lepassionne
    Member
    Posted 2 years ago #

    @LongTail Video

    It WORKS !! man, where do you find this psychédelik détail ?!
    lightbox.js was the problem; why..can you'll fix it ?!
    Tow litle détails:
    1) you need 2 click on play for playing video;
    2) it works only when entering the html5 file; Don't know if its a hard coding But When its exactly the same url, often the case with youtube video, it will be great to have enter just 1 url ; kind "if flv no possible and if no html5, try to automaticly match
    with first url;
    Not easy to explain for my french english..:)
    Did you understand me?!
    Thanks very much for help and debug, i'm waiting ur answer;

    Jessica

  16. JW Player
    Member
    Plugin Author

    Posted 2 years ago #

    @lepassione,

    There's not much I can do about the lightbox.js issue. Who developed it?

    1) I'm assuming you want the video player to autostart? This isn't possible on iPhone or iPad. Apple doesn't allow playback without the user clicking first.

    2) You shouldn't need to specifically set the HTML5 file if the original video plays under html5. This may be a bug that I will need to look into.

    Thanks.

  17. lepassionne
    Member
    Posted 2 years ago #

    @LongTail Video

    Hello,

    in fact i no need lightbox.js, so its ok;

    For the videos, no need autostart, but it would be good to play with 1click;
    Actualy, it need 2 click; i presume the first click call the html5 file and the second click play it;

    I don't know if its normal or if there's a solution for, but actualy jwplayer.js is charge
    on every pages; So when you click on a page who don't have videos, jwplayer.js is
    charging : 136,8 kb on firebug;

    Jessica

  18. JW Player
    Member
    Plugin Author

    Posted 2 years ago #

    @lepassionne,

    Yeah, the 2 click thing is unfortunate but currently expected. You'll notice that YouTube's player behaves similarly on the iPad.

    Yes, the issue of jwplayer.js loading on pages without the JW Player is known. I'm currently looking into limiting when it's loaded. Hopefully I can have something in place for the next release.

    Thanks.

  19. lepassionne
    Member
    Posted 2 years ago #

    Ok, thanks for try debuging, videos got pb with scaling in mobile theme with wptouch,
    do you know this issue?!

    Jessica

  20. JW Player
    Member
    Plugin Author

    Posted 2 years ago #

    Yeah, this is a known issue.

    It's a conflict between the JW Player itself and the CSS used by WP Touch. There's not much I can do about this right now unfortunately. I've mentioned this to the JW Player developers so hopefully something will come of it.

    Thanks.

  21. lepassionne
    Member
    Posted 2 years ago #

    I search around for the scaling pb, in fact wp touch use a width 100% but
    Jw overide this css;
    156ko load on my home page for nothing because i have only 1 page with vidéos..
    I'm litle desesparate of this..I would like to buy a pro version but
    Unfortunatly actualy the plugin is not usable for those 2 reasons..
    Today WP touch is very popular, and who can accept to load 156ko on homepage
    for nothing..I have to unistall the plugin, i hope they can improve it soon;

    Thanks very much for trying debug and effort,

    Jessica

  22. JW Player
    Member
    Plugin Author

    Posted 2 years ago #

    @lepassionne,

    I'm sorry to here that. We would likely be addressing the unneeded loading of the player very soon. WP Touch will take more time unfortunately.

    Anyways, good luck with your site.

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