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JW Player for Flash & HTML5 Video
[resolved] [Plugin: JW Player for WordPress – Flash & HTML5 Video Player] after update to 1.5.7 not worki (28 posts)

  1. ringen00
    Member
    Posted 2 years ago #

    Hi!

    Just updated from 1.5.5 to 1.5.7 and now the players in all my posts
    disappeared. Checked it with the actual versions of Opera, Firefoy and IE.
    Only in IE if I switch to 'Select Primary Mode: HTML5' I see the player but it doesn't play!
    My custom players are still there!

    On a wordpress multisite installation (only one blog is active) I tried to activate the plugin network wide or only for the active blog - no change.

    I have absolutely no idea how to get it working with the updated version - will force me to use the former version again . . .

    regards ringen00

    http://wordpress.org/extend/plugins/jw-player-plugin-for-wordpress/

  2. JW Player
    Member
    Plugin Author

    Posted 2 years ago #

    @ringen00,

    Can you provide a link to your site where a player has disappeared? That should help to debug your issue.

    Thanks.

  3. ringen00
    Member
    Posted 2 years ago #

    When I try to update automatically I get this message:
    "Your attempt to update this plugin: “jw-player-plugin-for-wordpress/jwplayermodule.php” has failed."

    Repeated it - no message - successful update.

    Here is the URL:
    http://ringe-saito.de/blogtest/

  4. Check your error log on your server to see what it says. It may just be a permissions issue.

  5. ringen00
    Member
    Posted 2 years ago #

    I'll do this - thanks :)

  6. ringen00
    Member
    Posted 2 years ago #

    no permission issue - the player only shows up very very shortly and then is gone ...

  7. ringen00
    Member
    Posted 2 years ago #

  8. You said:

    When I try to update automatically I get this message:
    "Your attempt to update this plugin: “jw-player-plugin-for-wordpress/jwplayermodule.php” has failed."

    So what I meant was 'When you upgrade, see if you have any errors in your PHP error log' :)

  9. ringen00
    Member
    Posted 2 years ago #

    this is from the blog with the old working plugin:

    <link rel='stylesheet' id='wp-pagenavi-css'  href='http://ringe-saito.de/blog/wp-content/plugins/wp-pagenavi/pagenavi-css.css?ver=2.70' type='text/css' media='all' />
    <script type='text/javascript' src='http://ringe-saito.de/blog/wp-content/uploads/jw-player-plugin-for-wordpress/player/jwplayer.js?ver=7999'></script>
    <script type='text/javascript'>
    /* <![CDATA[ */
    var shutterSettings = {"msgLoading":"L O A D I N G","msgClose":"Click to Close","imageCount":"1"};
    /* ]]> */

    and this is from the new plugin:

    <link rel='stylesheet' id='wp-pagenavi-css'  href='http://ringe-saito.de/blogtest/wp-content/plugins/wp-pagenavi/pagenavi-css.css?ver=2.70' type='text/css' media='all' />
    <script type='text/javascript' src='http://ringe-saito.de/blogtest/wp-includes/js/jquery/jquery.js?ver=1.7.1'></script>
    <script type='text/javascript'>
    /* <![CDATA[ */
    var shutterSettings = {"msgLoading":"L O A D I N G","msgClose":"Click to Close","imageCount":"1"};
    /* ]]> */
  10. ringen00
    Member
    Posted 2 years ago #

    ill look for this

  11. ringen00
    Member
    Posted 2 years ago #

    will try to update manually now - unfortunately hetzner is not giving me a special php log

  12. <script type='text/javascript' src='http://ringe-saito.de/blogtest/wp-includes/js/jquery/jquery.js?ver=1.7.1'></script>

    Interesting. Its NOT loading the same JS.

    Did you activate this network wide or per site?

  13. ringen00
    Member
    Posted 2 years ago #

    i updated it manually via ftp - no change

  14. ringen00
    Member
    Posted 2 years ago #

    I tried both . . .

  15. Turn off ALL other plugins on the non-working site.

  16. ringen00
    Member
    Posted 2 years ago #

    Im in bed with fever now ... seems like a break ...

  17. ringen00
    Member
    Posted 2 years ago #

    all plugins turned off doesn't make a difference . . . :-(

  18. JW Player
    Member
    Plugin Author

    Posted 2 years ago #

    I believe I have identified the issue. It's a combination of the new embed method conflicting with themes and plugins that use the MooTools javascript library. We're in the process of testing a fix and should hopefully have an update next week.

    Thanks.

  19. ringen00
    Member
    Posted 2 years ago #

    sounds fantastic !!! ... breath in breath out :-)

  20. glamor
    Member
    Posted 2 years ago #

    does 1.5.8 fix this? as i tried to update the plugin to see if it was fixed or not and my players would as well disappear. downgraded back to 1.5.5 and everything works as normal.

  21. JW Player
    Member
    Plugin Author

    Posted 2 years ago #

    @glamor,

    1.5.8 should fix this. If it is not, could you provide a link to where your players are disappearing so I can take a look?

    Thanks.

  22. ringen00
    Member
    Posted 2 years ago #

    for our site it luckily works now - thanks for the good job!!!
    http://ringe-saito.de/blog/video-productions-cello-klavier-atelier-ringesaito-heidelberg/

  23. glamor
    Member
    Posted 2 years ago #

    I cannot provide a link to where this problem is actually happening, because as i said i downgraded to the last working version for the site, which is 1.5.5.

    I can, however, provide more detail to the problem. The only 2 players I have on the site are the "Out-of-the-Box" player and the player for "live stream". The problem that is happening is, when I upgrade to the newest version, that the page where i have the "live stream" player short code [jwplayer config="live stream"] disappears. The player uses the live streaming plugin and everything works correctly in the 1.5.5 version. Its just anything after 1.5.5 that the player completely disappears.

    Now the weird part about this is, that all of the other videos on posts or pages work fine using the 1.5.6-1.5.8 updates. If i make "live stream" the default player, with 1.5.6-1.5.8 updates, any of the pages or posts that i've inserted a video to will display the "live stream" player, but the page that i've use the [jwplayer config="live stream"] shortcode on does not display any player at all.

  24. glamor
    Member
    Posted 2 years ago #

    i should clarify. the player disappears from the page, not the page disappears. sorry for the confusion

  25. JW Player
    Member
    Plugin Author

    Posted 2 years ago #

    @glamor,

    Thanks for posting these additional details. I will need to investigate further to see what the issue may be.

    Thanks.

  26. glamor
    Member
    Posted 2 years ago #

    were you able to duplicate the problem?

  27. JW Player
    Member
    Plugin Author

    Posted 2 years ago #

    @glamor,

    I haven't been able to duplicate this issue yet. I'm hoping it may be related to another issue that has been reported which affects the generated embed code. I should be working on a fix for that issue soon.

    Hopefully that will resolve it.

    Thanks.

  28. Since ringen00's issue was resolved, glamor you should make your own topic to keep on :)

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