WordPress.org

Ready to get started?Download WordPress

Forums

Jetpack by WordPress.com
You have failed to authenticate with the WordPress.com API (50 posts)

  1. odtaa
    Member
    Posted 3 years ago #

    Clicking the columns of the past week seems to be the main cause.

    However sometimes it causes the problem and sometimes it doesn't.
    Arghh.

  2. hannahpt
    Member
    Posted 3 years ago #

    Having the problem too, not linked to anything in particular. Disconnecting and reconnecting to WP.com works for a bit. My site is linked to wordpress.com, for what it's worth.

  3. scottreyes
    Member
    Posted 3 years ago #

    I am having this same issue. Has anyone found anything about what WordPress is doing about it?

  4. flexnds
    Member
    Posted 3 years ago #

    ya, what a pain.. It never even gave me the chance to plugin in my api.. just says "You have failed to authenticate with the WordPress.com API."

    LOL, is this a one shot deal? Just give me the link to put my API in for pete sakes.

  5. isaiahfranco
    Member
    Posted 3 years ago #

    I think it automatically grabs the API when you connect to WordPress.com.

    But put me down has having issues with it as well.

  6. DouglasVB
    Member
    Posted 3 years ago #

    A day later and it is still causing intermittent issues. If I wait a while, it resolves the problem. At least it seems that even if I can't see my stats, the stats are still being logged. I imagine that it is an API issue on WordPress.com's side. Maybe a capacity issue?

  7. MistahWrite
    Member
    Posted 3 years ago #

    I was having the issue on all 6 of my blogs where I had to disconnect/reconnect, that solved it. However, problem has come back, and now says "You have failed to authenticate with the WordPress.com API."

  8. abrakadebrah
    Member
    Posted 3 years ago #

    I have the same error when I click on my Site Stats.
    At one point it would work in my Global Dashboard but not on the Dashboard for my blog. But now both don't work.
    Disconnecting and reconnecting to WordPress made no difference. Neither did deactivating and activating Jetpack.

  9. masoodraja
    Member
    Posted 3 years ago #

    I have deactivated it from two of my blogs. Wish had not even tried this plugin as I lost all my old stats.

  10. angrywhiteboy
    Member
    Posted 3 years ago #

    If you keep WP-Stats installed, even if not activated, the the stats will not be lost. Also, the stats will be there if you deactivate Jetpack, then install and activate WP-Stats. Do not delete Jetpack until you do this or all the data will be lost.

  11. masoodraja
    Member
    Posted 3 years ago #

    Well, I had to deactivate it on my third blog as well as I now started getting this message: "You have failed to authenticate with the WordPress.com API."

    I was quite happy with what I had on my blogs before I got trapped into this nightmare of a plugin. Not all of us are programmers and this plugin should have not been pushed so blatantly: "it came preinstalled" on the new wordpress installation through my host.

    I am seriously disappointed. Of course I can pay $99.00 to have a smooth transition: maybe that was the reason for this product launch.

  12. Samuel Wood (Otto)
    Tech Ninja
    Posted 3 years ago #

    They have their own support for this plugin, you should try that:
    http://jetpack.me/support/

    Contact link at the bottom.

  13. yethz
    Member
    Posted 3 years ago #

    my site http://www.yethz.com not getting any stats anymore but yesterday it was fine...
    wordpress team should look into this jetpack plugins, that causes API errors, i can't authenticate my api anymore...
    wordpress.com stats plugins get messed up due to the jetpack...

    i didnt install jetpack but suddenly my wordpress.com stats plugin stops working...
    what is going on here guys, please enlighten my situation..

  14. givesuccess
    Member
    Posted 3 years ago #

    I have same prob and never installed jetpack so it must have messed up ALL .com stats plugin users on selfhosted. It is like they are trying to force us to use that jetpack thing or something. wish they wuld fix or tell us whats up at least!

  15. edsbali
    Member
    Posted 3 years ago #

    Today...everything work just fine on wp-stats. I didn't make any change. I just keep trying seeing the status. Seem the problem was fixed by wordpress.com.

  16. firemom
    Member
    Posted 3 years ago #

    I installed JetPack on two blogs. On one blog, it migrated absolutely everything and worked like a dream. I actually kind of like it.

    On my second blog, which is actually my primary blog and has a larger database, it "installed" but is showing the old stats page (refers, top links, etc) but the graph is not working. I forced a refresh, cleared cache, restarted my browser, uninstalled and reinstalled and finally tried a different browser. No go. I don't understand what happened from one to the other.

    Prior to the issue at hand, I was using the same API key from my wordpress.com account and the WordPress Stats plugin worked just fine. I'm curious to see if the second blog is not working because they're both utilizing the same API key. I have one last blog to install on and will report back if it magically works.

    Edit: Third blog did the very easy migrate, no problems install. Of COURSE my primary blog is the one that is jacked up. Thrilling. Unsure of how to proceed. Did contact them though. Hopefully it's a caching issue somewhere and magics itself.

  17. hannahpt
    Member
    Posted 3 years ago #

    I haven't had this problem in the last few days--maybe it's fixed?

  18. givesuccess
    Member
    Posted 3 years ago #

    All my blogs get stats now but one. The graph totals and text totals at bottom are totall out of sync tho. One says I have 27 pageviews and the other says I have 638 pvs...lol One Wont even let me re-install so I guess all those stast are gone. Wont even let me add as a new site to the .com w/api key.

    This is digging a early grave for this JetPack thing imo. Espec when it messes up sites not using JP at all. I never planed to use and not for sure not going to. Unless they fix many will drop it.

  19. berkun
    Member
    Posted 3 years ago #

    Hi folks:

    Wanted to make sure you knew Jetpack 1.1.1 was released on Friday:

    http://jetpack.me/2011/03/19/jetpack-1-1-1-is-here/

    We've been investigating many of these issues, and you should know that some problems are host specific - both the problem and solution.

    If you're still having problems I strongly recommend you upgrade to 1.1.1 or download it directly from http://jetpack.me

    Thanks.

  20. mentalflush
    Member
    Posted 2 years ago #

Topic Closed

This topic has been closed to new replies.

About this Plugin

About this Topic

Tags