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[resolved] The "More" button doesn't open (17 posts)

  1. Bogdan Cîrstea
    Member
    Posted 1 year ago #

    Hello.

    I don't know if it's just me or not, but whenever I try to click the "more" button to show up the rest of the social services, it just adds an # in the linkbar, takes me to the top of the page and that's it, the menu does not open.

    How can i fix this? Thanx

    http://wordpress.org/extend/plugins/jetpack/

  2. Beau Lebens
    Member
    Plugin Author

    Posted 1 year ago #

    Are you using W3 Total Cache by any chance? We've had some reports that the "minify" settings in that plugin are wreaking havoc on CSS in other plugins.

    If you are, please try turning those settings off and clearing your cache, then see if that helps.

  3. Bogdan Cîrstea
    Member
    Posted 1 year ago #

    hey, the plugins that I use are the following:

    Akismet
    Follow Button for Jetpack
    Jetpack by WordPress.com
    Lazy Load
    Polldaddy Polls & Ratings

    That's all.

  4. Beau Lebens
    Member
    Plugin Author

    Posted 1 year ago #

    I think something is interfering with the Javascript (jQuery) and/or trying to do something weird.

    I'm seeing some Javascript errors on your page which seem to indicate that either jQuery isn't loading correctly, or something is trying to manipulate your "document" object and overwrite some important parts of it.

    I see that your site is loading jQuery from Google. Can you try disabling whatever is doing that, and allow WordPress to load it from core?

  5. Bogdan Cîrstea
    Member
    Posted 1 year ago #

    I don't have any clue about doing that. Tips? ;D

  6. Beau Lebens
    Member
    Plugin Author

    Posted 1 year ago #

    It's probably either a plugin you're running, or else it must be in your theme.

    Can you try changing your theme to Twenty Ten (or Eleven) temporarily perhaps? I think it's going to be a conflict with something in your theme unfortunately.

  7. Barry Carlyon
    Member
    Posted 1 year ago #

    Its also worth checking you have the latest version of jQuery in use.
    My theme was calling a old version and so my more button didn't work.
    As a older version is missing the function that the more button uses to open/close

  8. Bogdan Cîrstea
    Member
    Posted 1 year ago #

    I really have no clue on how to do that. Please tell me more

  9. Beau Lebens
    Member
    Plugin Author

    Posted 1 year ago #

    As a test, can you try changing your theme to Twenty Ten/Eleven temporarily and see if the sharing buttons work?

    That will tell us if it's in your theme.

  10. Bogdan Cîrstea
    Member
    Posted 1 year ago #

    It works, my friend. What can I do next?

  11. Beau Lebens
    Member
    Plugin Author

    Posted 1 year ago #

    Unfortunately if that's the case, then it sounds like it's something in your theme that is conflicting. Your theme must be doing something pretty non-standard, so there's not a lot I can do about that.

    If you can point me to somewhere I can download your theme then I can possibly have a look at it.

  12. Bogdan Cîrstea
    Member
    Posted 1 year ago #

  13. Bogdan Cîrstea
    Member
    Posted 1 year ago #

    Hey, i managed to find the source of my problems: it was a widget that added a FB LIKE popup. It was using an old Jquery; i updated it and now it works. So i got to keep both the widget and the "more" button.

    Thanx for all the support.

    Peace.

  14. Beau Lebens
    Member
    Plugin Author

    Posted 1 year ago #

    That's great to hear Bogdan. Cheers.

  15. Bogdan Cîrstea
    Member
    Posted 1 year ago #

    Cheers, buddy! If I ever meet you, you've got yourself a free beer for wanting to help me ;D

  16. bpac
    Member
    Posted 1 year ago #

    Hey Beau, interested in earning another beer??? LOL

    I am having the identical problem as Bogdan with my jetpack social share... the more button just adds a # to the end of the page url and when clicked it takes me to the top of the page instead of opening the more window... would someone be able to give me some pointers on how to see if I have the latest version of jQuery and how to update if required?

    This is a clients site and they love their theme so I can't change it but would love to get this issue fixed...

    MY site is at http://playadelsolresort.com

    I appreciate any and all help

    Mark

  17. Beau Lebens
    Member
    Plugin Author

    Posted 1 year ago #

    @bpac: Your theme is loading jQuery 1.5.1, which is a really old version. Since it's so old, it's causing javascript errors which break the sharing functionality.

    The current version of jQuery that's packaged with core WordPress is 1.8+, so 1.5.1 is pretty ancient.

    If you search the contents of your theme files, you should find a reference to "jquery-1.5.1.min.js". You could try removing that piece of code so that it's not loading it (core WP is still loading a newer version, so you'll still have jQuery). It's possible that something in your theme is relying on this specific version, but maybe not.

    Definitely loading 2 versions of jQuery is not a good idea though, and since the older version is loading later, it's overriding the newer version.

    HTH!

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