[Plugin: Jetpack by WordPress.com] Stats column will not load

  • Resolved motleyphotosmichelle

    (@motleyphotosmichelle)


    11 years, 7 months ago

    I have several websites, all updated to the newest WP 3.4.1. When I updated the JetPack to 1.7 on one site, the columns showing the statistics will not load – the infinite spinning wheel just keep on going, well, infinitely.

    So I go to another one of my sites which I haven’t yet updated Jetpack so wanted to see if this problem is isolated to 1.7. When I checked stats on the previous version before 1.7, the columns work fine. However, as soon as I updated Jetpack on this 2nd site of mine, the infinite spinning wheel just keeps going and going and going… like the EverReady bunny.

    Help? Is their a fix I can do? Or a bug in this version and waiting for a fixit.

    Thanks so much!
    Michelle

    http://wordpress.org/extend/plugins/jetpack/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Tim Moore

    (@tmoorewp)

    11 years, 7 months ago

    Could you email us your site URL at support@jetpack.me, please? We’ll investigate further once we receive this info.

    johngl

    (@johngl)

    11 years, 7 months ago

    In case anyone lands here, on a different thread it appears that the Jetpack problem is somehow related to WordPress SEO by Joost de Valk. If you upgrade to WordPress SEO Version 1.2.8.3 By Joost de Valk, odds are good that your issue will go away. If that *doesn’t* work, deactivate WordPress SEO and see if that helps.

    jimliston

    (@jimliston)

    11 years, 7 months ago

    Yes, that was my problem. I upgraded the WordPress SEO to 1.2.8.3 and the chart shows again.
    Thanks Johngl!

Viewing 3 replies - 1 through 3 (of 3 total)
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