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Statistics not working: javascript:void(null)? (2 posts)

  1. faquick
    Member
    Posted 1 year ago #

    Hi,

    we are experiencing the same exact problem with self-hosted plugin as the one that is marked as "solved" for the wordpress.com feature:

    http://en.forums.wordpress.com/topic/my-stats-page-not-loading-javascriptvoidnull

    it is happening since some time now, we even upgraded wordpress and the jetpack plugin in the meantime, but the stats page is still not working

    the problem happens with every browser and is not appearing on other wordpress installations

    any help would be appreciated

    http://wordpress.org/extend/plugins/jetpack/

    [Please don't bump; it is not allowed on the forums]

  2. Tim Moore
    Moderator
    Plugin Author

    Posted 1 year ago #

    Try steps 1 and 2 at http://jetpack.me/troubleshooting/troubleshooting-tips/ to see if there is a plugin or theme conflict.

    Also try and clear your browser cache.

    Are you getting any specific errors in Chrome's debug console?

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