[Plugin: Jetpack by WordPress.com] Plugin doesn't work for me – token_http_request_failed | WordPress.org

Resolved Stempi
(@stempi)

12 years, 1 month ago

I installed the plugin and when I try to connect it I get this error message: “Jetpack could not contact WordPress.com: token_http_request_failed. This usually means something is incorrectly configured on your web host. name lookup timed out”

http://wordpress.org/extend/plugins/jetpack/

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Contributor Tim Moore
(@tmoorewp)

12 years, 1 month ago

Could you share your site URL? If you’d prefer to keep it private, you can submit a ticket to us via our contact form with a link to this forum thread.

SamahAmber
(@samahamber)

11 years, 3 months ago

Hi, I have a website, http://www.houseinsurancecomparisonsite.co.uk/

When I try to install Jetpack it says, “Jetpack could not contact WordPress.com: token_http_request_failed. This usually means something is incorrectly configured on your web host”.

Please help.

Thank you

Plugin Author Jeremy Herve
(@jeherve)

Jetpack Mechanic 🚀

11 years, 3 months ago

@samahamber Can you please try installing the Jetpack Compatibility Plugin so we can see some additional information from your site?

1) Download the plugin from http://plugins.svn.wordpress.org/jetpack/branches/jetpack-compatibility-test.zip
2) Upload the plugin to your site via Dashboard -> Plugins -> Add New.
3) Activate the plugin and go to Plugins -> Jetpack Compatibility Test.
4) Click the “Select All” button.
5) Send us the results of the test via this contact form:
http://en.support.wordpress.com/contact/?jetpack=needs-service

Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘[Plugin: Jetpack by WordPress.com] Plugin doesn't work for me – token_http_request_failed’ is closed to new replies.

In: Plugins
3 replies
4 participants
Last reply from: Jeremy Herve
Last activity: 11 years, 3 months ago
Status: resolved