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[resolved] Jetpack Sharing Facebook button (41 posts)

  1. dionsis
    Member
    Posted 2 years ago #

    Latest Wordpres, Latest Jetpack

    Just wondering why when I hit like on the sharing it doesn't offer a comment box to type a thought.

    Without the thought, the liking of the page doesn't appear on the persons profile except in the activity box. Which also doesn't appear in a news feed.

    Any help to modify it to have the comment box would be great

    http://wordpress.org/extend/plugins/jetpack/

  2. Paul Skip Brown
    Member
    Posted 2 years ago #

    Hi - I have the same problem. G+ works as expected but no Facebook comments box pop up when Like clicked. Also no via @twittername at the end of Tweet shares. Are these bugs or just not supported features? Thanks.

  3. TheLovelyWife
    Member
    Posted 2 years ago #

    Same question. A question that was emailed to me from a friend/reader

  4. Barry Carlyon
    Member
    Posted 2 years ago #

    @twittername needs you to write code or add an additional plugin like JetPack Extras which has the additional twitter support.

    Facebook comment box, are you using the official buttons or one of the other two types?
    I've checked the official one, and it looks like the comment form is not showing, this could be bad calls on JetPacks part (and loading the wrong social widget) or Facebook has it off at the moment.

    Looks like JetPack puts a call into the older Like.

    I'll see about adding the newer one to my plugin JetPack Extras

  5. Paul Skip Brown
    Member
    Posted 2 years ago #

    Hi Barry, thank you. Yes I'm using the official button - which I know is working with other plug-ins. I like the JetPack package though so would be great to get it working - I use it for most other bits and pieces. Thank you for your help.

  6. Tim Moore
    Moderator
    Plugin Author

    Posted 2 years ago #

    We are looking into adding the @twittername functions to Jetpack.

    With Facebook, if you use the Official Buttons, the button functionality is controlled by Facebook since we just load their script(s) directly from their server. If you want to get a popup, you should switch to the "Icon + Text" mode, which will give you the flow you want.

  7. Paul Skip Brown
    Member
    Posted 2 years ago #

    Hi Tim, thank you. Facebook Official buttons do allow a Facebook pop up for the 'liker' to add their own comment to their own timeline in addition to liking with a counter on the website. The other unofficial buttons you mention don't include a counter (I don't think). I use an alternative Social Sharing plug in for now which works fine with comments / like counter and @twitter functionality but I'd just like to reduce the volume of plug-ins. I also have a non-wordpress website coded myself which works the same way.

  8. Barry Carlyon
    Member
    Posted 2 years ago #

    It looks like JetPack is using "just a like button"

    As apposed to the Like Social Plugin.

    So whilst JetPack uses a Official Button of sorts, the full one with the Comment Pop Over is a bit more involved (needing Open Graph tags for full running etc), external JS etc.

  9. Barry Carlyon
    Member
    Posted 2 years ago #

    Tim by the way Paul is on about this popup not the full window one

    Screenshot

  10. Paul Skip Brown
    Member
    Posted 2 years ago #

    Hi Barry / Tim - that's it - it isn't really a pop-up - it's actually rendered as a div or iframe over the top of content on the page I think. Thanks both for keeping this active. I think the like with comments is reasonably standard now though - adding content to timelines is so much more powerful than the relatively insignificant like click.

  11. Tim Moore
    Moderator
    Plugin Author

    Posted 2 years ago #

    Ah, thanks for the info. I'll pass this along to see what we can do in a future update.

  12. jeffdesigns
    Member
    Posted 2 years ago #

    This is quite a basic question but erm, I cant find the option to add a facebook like button, only the share on facebook button.

    I'm assuming that I'm just not looking in the right place within the jetpack configuration, any one care to point me in the right direction?

    :)

  13. Barry Carlyon
    Member
    Posted 2 years ago #

    Facebook got rid or the specific "share" buttons.
    They now only have "like"

    So in jetpack these are one and the same.

    If you don't have "official buttons" selected, then it probably renders as a "share" instead of the like button (using the old share interface).

  14. Jaabie
    Member
    Posted 2 years ago #

    OK, So forgive my ignorance, I have just spent time building my site and I wanted to understand how I connect my facebook page to the like button for the share function of jetpack?
    At the moment people are liking however I have no idea who?, I would also like to get the notifications to show up on my facebook page?

    shutterLIVING.com

  15. Barry Carlyon
    Member
    Posted 2 years ago #

    the like button likes the link to the individual post/page content item/url.

    Not a specific page.

    For specific page linking you may want to look at the official Facebook WP Plugin

    http://wordpress.org/extend/plugins/facebook/

    That adds a sidebar widget for specific Facebook Page liking.

  16. Jaabie
    Member
    Posted 2 years ago #

    OK so Barry thanks for the response, but im gonna ask some more questions, I have yet to get my head around the million social plugins out there.

    I now installed the official plugin you recommended, and i think i connected it to a newly created Fan page however when people LIKE content or comment on a post I do not get notifications. is this normal ?
    I would like to be able to see who has liked my posts and who and when people are commenting.

    If you can help that would be great, please feel free to tailor your response at a 6 year old kid.

  17. Barry Carlyon
    Member
    Posted 2 years ago #

    Thru the Facebook Insights Dashboard on your page you can get some information.
    The official Facebook plugin should add the relevant Open Graph tags to set your page and yourself as the Page Admin (can't remember off hand)

    Sometimes you can't get who has liked content items as they won't be your friend or your friends friends or have set their security settings to not be revealed.

    More information can be pulled from the open graph API but that would require you writing some code or hiring *someone* *cough like me cough* to write some code to pull that data out of open graph into a form you can understand

    If your using Facebook comments not sure if that notifies or not
    Jetpack comments should however.

  18. Jaabie
    Member
    Posted 2 years ago #

    Thanks Barry do you have an email/website I can take a look at, I will see if we can get your cough fixed.

    From what I understand I need 30 likes before the Insights becomes active. I don't understand how this official FB plugin would stop the comments showing up in my WP comments box, At present I'm in the dark to who or when I get a comment or if someone hits 'like', maybe I have a setting incorrect?

  19. Barry Carlyon
    Member
    Posted 1 year ago #

    Sorry got distracted/busy I'm on http://barrycarlyon.co.uk/ mostly just blogging I need to get my portfolio back up at some point.

    Notification wise, depends if you are using jetpack comments of the Facebook Offiicial Plugin Facebook Comments.

    JetPack comments you should still get the standard WordPress notifications emails.
    Facebook not so sure, I haven't run that comment form for a while.
    Like's you should only get relatively anonymous insight data.
    Unless friends or friends of friends like your content and their privacy settings allow it to show in your newsfeed.

    Liking a Facebook Page, is a different kettle of fish to liking a blog entry via the JetPack links as this just shares/recommends/likes the content.

  20. Jaabie
    Member
    Posted 1 year ago #

    just emailed you !

  21. Barry Carlyon
    Member
    Posted 1 year ago #

    I shall keep an eye out for it. (Its not arrived yet.... tho the email notification for the forum reply was pretty quick).

    Edit: received :-D

  22. camillomiller
    Member
    Posted 1 year ago #

    Hi all, I'd like (pun intended) to get back to the original problem this thread was about –-i.e. the lack of the "add comment" box popup for the official facebook like button in Jetpack.

    Again, that is NOT the pop-up window you can get by selecting "Icon + Text".

    It's the little popup that hovers under the like button.

    @Barry has already posted a screenshot:
    Screenshot

    Anybody can try it here, in the official Like Plugin page by Facebook

    @Tim said they were looking for the inclusion in future version of the plugin, 4 months ago.

    As of today the problem persists in Jetpack 2.1.1
    In the meantime various versions of Jetpack have been released, including the massive 2.0 and 2.1 updates.

    Any news about that from the Automattic team?
    Has anyone found an alternative solution?

  23. camillomiller
    Member
    Posted 1 year ago #

    I forwarded the issue to the Jetpack support and got back this useful answer from Jeremy (thank you!):

    Unfortunately, the Comment box pop up only appears in a few circumstances:

    * The width of the button is at least 450 pixels
    * The button uses the layout="standard" option

    The Like button used by Jetpack is much smaller than that, so the Comment box cannot actually be displayed.

    I am afraid you'll have to insert the Like button manually to solve this issue.

    Much simpler than previously thought. Since the G+ button that comes with Jetpack works like a charm with no restrictions related to the width value, I really think it's Facebook's job to make something more reliable. I think I'm gonna grow a big beard in the meantime.

  24. Paul Skip Brown
    Member
    Posted 1 year ago #

    I'm sorry to say that is all absolutely wrong. Please refer to the like button documentation at https://developers.facebook.com/docs/reference/plugins/like/ if you configure a test button with a button count style and width at 90 and hit it you will see the comments frame box appear. The button size and style has nothing to do with this - is is functionality built into all FB Like buttons.

  25. camillomiller
    Member
    Posted 1 year ago #

    I don't know what happens to the code on the Facebook page you linked, Paul (where the box seems to appear under any circumstance) but I must say that a couple of tests I run inside a WordPress page tend to confirm Jeremy's explanation above.

    Here's what I did:

    - I set 90px as the width on the Facebook page (where the box still appears)
    - I got the code (iframe version) and pasted it inside a page
    - I tried the button on the published page: "Add Comment" box nowhere to be seen.

    Have you got any other explanation for the fact that the Facebook Like Button inserted through Jetpack doesn't show the Add Comment box? I really can't find another one and I'd appreciate any new hint.

  26. Paul Skip Brown
    Member
    Posted 1 year ago #

    I guess it's related to either CSS hiding the comments box through overflow:hidden or some other css issue so that the comments box is popping up but is being hidden by the size of containing elements. (Or old code being used).

    I did find one plug-in that I got working - it's on a blog I'm actually moving away from which is at http://www.phoneographer.org and the plug-in is called 'social sharing toolkit'... - take a look at the posts - hopefully you'll see it works. I'm frustrated because I don't like installing 2 plug-ins where 1 should do!

  27. camillomiller
    Member
    Posted 1 year ago #

    I'm frustrated because I don't like installing 2 plug-ins where 1 should do!

    Amen to that!

  28. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    @Paul The Jetpack plugin uses the iFrame version of the Like button, and it has some limitations, as you realized.

    I understand your frustation, though, and I'll do some more tests to see if we can work around this issue.

  29. Paul Skip Brown
    Member
    Posted 1 year ago #

    Hi Jeremy thank you :)

  30. dumber_texan
    Member
    Posted 1 year ago #

    Did you come up for an answer to @camillomiller's question? Here it is. <BEGIN QUESTION> Have you got any other explanation for the fact that the Facebook Like Button inserted through Jetpack doesn't show the Add Comment box? I really can't find another one and I'd appreciate any new hint. <END QUESTION> One of my client's is having the same problem. The Facebook Share button shares the blog not the specific page/post and the Like button has no comment box. Bottom line, we would like to be able to allow people to Like something and then share the specific page/post with their friends. Thanks, Texan

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