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[resolved] Jetpack 1.8.2 doesn't deliver any posts to subscribers (47 posts)

  1. work2ride
    Member
    Posted 1 year ago #

    Thanks @Marcos

    I disconnected / reconnected an hour ago and sent out a new post 30 minutes ago with still no luck. Thanking I will role back to 1.7 now, but hoping to hear back from support first.

  2. bowtie6
    Member
    Posted 1 year ago #

    Looks like JetPack is not too eager to solve this problem. Still no answer...

    JetPack Support: an update would be nice.

  3. minilobo
    Member
    Posted 1 year ago #

    Using jetpack 1.8.2, and no emails are being sent either ... 159 subscribers left out ...

    Trying to install 1.7 ...

    Eduardo
    [link moderated]

  4. n2h2o
    Member
    Posted 1 year ago #

    yeah a reply from Jetpack would be nice... Email not going out to subscribers is crucial. How can JP leave us all hanging like this??

    Please fix this issue.

  5. StarrTrack
    Member
    Posted 1 year ago #

    Same problem as others. No email send outs. ver 1.82

  6. dhoffmann
    Member
    Posted 1 year ago #

    Is this an official support page for Jetpack? Why does nobody give us any feedback? Please have a look on it! ..or tell us what we're doing wrong.

  7. rogerazon
    Member
    Posted 1 year ago #

    Please Jetpack crew give us some feedback on this issue. Our users ask and ask. We have a blog server with 300 blogs and almost all of them have jetpack enabled. So little feedback so we have something to answer them, please ....

  8. Hew
    Member
    Plugin Contributor

    Posted 1 year ago #

    Hi all,

    Thanks for the feedback. We're looking into this.

  9. Tim Moore
    Moderator
    Plugin Author

    Posted 1 year ago #

    The issues with subscriptions should be fixed in the next release of Jetpack. Thank you all for your reports on this issue.

  10. bowtie6
    Member
    Posted 1 year ago #

    Tim,

    Thank you for the reply albeit late. When will be this new release you talk about come out? We have all been dealing with this with little or no support. A target date will be nice.

  11. Fashiongeekette
    Member
    Posted 1 year ago #

    Hi there,
    I can see this issue is labeled as "resolved" but clearly for me, it's not working and reading the other comments on this topic, I have the feeling it isn't. Anyone from Jetpack could tell us when it will be solved. I'm loosing some of my readers :(

    Thank you !

  12. dhoffmann
    Member
    Posted 1 year ago #

    yes, I think this is for some sites an existential function and not a small bug. This doesn't throw a good light on jetpack and wordpress.

  13. ejb5oh
    Member
    Posted 1 year ago #

    So umm.. Any idea on the release date yet?

  14. Jane_Howitt
    Member
    Posted 1 year ago #

    Hmmm... I have only just installed Jetpack for the first time, thinking what agreat idea it is.But I really don't like what I've been reading here.

    Problems don't worry me – most tech stuff is a work in progress.But I really don't like the silence on behalf of the Jetpack people.

    Hello, guys... We're all supposed to be very Web 2.0 these days, engaging with our users/clients and being upfront.

    I'm seriously wondering whether to uninstall Jetpack completely.

  15. Tim Moore
    Moderator
    Plugin Author

    Posted 1 year ago #

    We are currently beta testing our next release. There is no release date at this time.

  16. Tim Moore
    Moderator
    Plugin Author

    Posted 1 year ago #

    @Jane: We are doing the best we can. There are multiple channels to seek us out: there's a link at http://jetpack.me/support (labeled Contact Support) that will get you directly to our support team, and there are forums both here and at WordPress.com. Typically, if you have an issue that needs immediate attention, use the link on jetpack.me as there are only a few of the developers and support staff that monitor the WordPress.org forums here and, if we have busy weeks with some of our other products, things can get overlooked (not on purpose, just as a matter of how much time is available).

    Thanks for the feedback and your interest/support of Jetpack!

  17. Tim Moore
    Moderator
    Plugin Author

    Posted 1 year ago #

    Jetpack 1.8.3 has been released which should resolve the remainder of the subscription issues. If you are still having trouble, please start a new topic or get in touch with our support team.

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