WordPress.org

Ready to get started?Download WordPress

Forums

Jetpack by WordPress.com
[resolved] Blank screen from every menu (13 posts)

  1. gbismarc1
    Member
    Posted 1 year ago #

    When activating new plugin Version 1.3 it causes a 500 error or http://ogahome.com/DLU/wp-admin/plugins.php; blank page when active! http://ogahome.com/DLU/wp-content/plugins/jetpackold/jetpack.php and blank screen for every sidebar menu like plugin, dashboard etc. I think it actually points to wp-admin! I had to rename the file old in order to posts, whatever I try to use from the sidebar menus I get http://ogahome.com/DLU/wp-admin/plugins.php; blank page! I like this program put it causing major problem; can I delete it and us an earlier version? Help! http://ogahome.com/DLU/wp-content/plugins/jetpack/jetpack.php... http://ogahome.com/DLU/wp-admin/plugins.php?activate=true&plugin_status=all&paged=1&s= blank page; http://ogahome.com/DLU/wp-admin/plugins.php; blank page when active!
    My site is: http://ogahome.com/DLU/; Thanks

    http://wordpress.org/extend/plugins/jetpack/

  2. Tim Moore
    Moderator
    Plugin Author

    Posted 1 year ago #

    Take a look at your PHP error logs (or contact your host to find out how). Something's going on with your server configuration and it'd be good to see the logs to find out what is going on.

  3. gbismarc1
    Member
    Posted 1 year ago #

    How do you want me to send it...copy & paste or what? Would the script log that contains error be what you requesting?

  4. Tim Moore
    Moderator
    Plugin Author

    Posted 1 year ago #

    You can put the logs in pastebin and them post the link here.

  5. gbismarc1
    Member
    Posted 1 year ago #

    [Log moderated]

    Well I thought I would send two days of information...maybe you can make some sense from this info! I see a lot of database errors and memory errors...What can I do to correct this? Any suggestions will greatly appreciated! Thanks!

  6. gbismarc1
    Member
    Posted 1 year ago #

    woops...I didn't see your reply!

  7. gbismarc1
    Member
    Posted 1 year ago #

    Can you please get rid of this info I don't want this to be public!

  8. gbismarc1
    Member
    Posted 1 year ago #

    Any suggestions and could it be a cache problems?

  9. gbismarc1
    Member
    Posted 1 year ago #

    Tim...What happening...Now I can't get into my site...I forgot and I reactivated Jackpack. I had renamed it previously and now, I can't rename, delete or anything...I get and I/O error! Help someone! Suggestions please!

  10. gbismarc1
    Member
    Posted 1 year ago #

    I get this http://ogahome.com/DLU/wp-admin/update-core.php, blank page with or 500 error!

  11. gbismarc1
    Member
    Posted 1 year ago #

    OK, I was able to rename Jackpackold back to Jackpack and I'm able to access the site and it's deactivated...So currently Jackpack is my problem. However, ELI has a new update...I'm scared to update because of the previous problems with it! How's it coming with Jackpack? I really like this plugin and I hope I can get it back-up and running. I ran the MYSQL maint program via Yahoo! Should I run the maint...program via WordPress? But, I don't want my site to be inactive too long! Suggestions are greatly appreciated! Thanks

  12. gbismarc1
    Member
    Posted 1 year ago #

    Tim...I haven't heard anything on this issue...I want to be able to use JackPack...did you find the conflict -yet?

  13. Tim Moore
    Moderator
    Plugin Author

    Posted 1 year ago #

    500 errors are server-side. Delete all copies of Jetpack you currently have and download a new copy from the plugin repository or from http://jetpack.me.

    By the error log you sent, it looks like you also have a lot of other errors going on outside of Jetpack that need to be addressed that could be interfering. SQL syntax errors, memory_limit errors, etc. These aren't directly related to Jetpack, but they could interfere your server functioning properly.

Topic Closed

This topic has been closed to new replies.

About this Plugin

About this Topic

Tags