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Janrain Social Login
[Plugin: Janrain Engage] Twitter issues (2 posts)

  1. NaomiA
    Posted 2 years ago #

    The Janrain Engage settings tell me Twitter account is set up correctly, but when I try to use Twitter to log in to site I am told: "Error contacting provider" What do I need to do?


  2. forestb
    Posted 2 years ago #

    This is typically either a configuration issue in the Twitter application attached to your Engage app or a Twitter outage/slowdown.

    Go to your Engage dashboard and to the test tool in the resources menu. If the failure occurs here consider setting up Engage with a fresh Twitter application.

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