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Contact Form Clean and Simple
[resolved] plugin is breaking theme background image (9 posts)

  1. Balegret
    Member
    Posted 1 year ago #

    Hello,

    Could let me know if there's a fix for this? The plugin seems to be breaking the theme background image. When the plugin is installed, the background image does not appear. When it's deactivated, it appears fine.

    I only have one other plugin installed and I've isolated it to this one appearing to cause the problem.

    Thanks so much!
    Beth

    http://wordpress.org/plugins/clean-and-simple-contact-form-by-meg-nicholas/

  2. megnicholas
    Member
    Plugin Author

    Posted 1 year ago #

    Hi, what theme are you using? Do you have a url you can give me?

    Thanks, Meg

  3. Balegret
    Member
    Posted 1 year ago #

    Hi Meg,

    I'm using the FlexiMag theme. The url is http://mitersoftware.com/clients/martell/

    Thanks so much!
    Beth

  4. megnicholas
    Member
    Plugin Author

    Posted 1 year ago #

    Hi Beth,

    Can you activate the plugin so I can see the problem?

    Have you tried unchecking the option 'Use the plugin default stylesheet (un-tick to use your theme style sheet instead) :' in the plugin's setting screen. Do you get the same behaviour?

    I note this is a premium theme so I can't download it to troubleshoot. It might be worth raising this with the theme authors as I presume you get free support with it?

    Meg

  5. Balegret
    Member
    Posted 1 year ago #

    Meg,

    Ok, it's activated. Yes, I did try un-ticking the style sheet...no difference. Yes, I'll go to the theme authors next if there's no issue with the plugin.

    Thank you.
    Beth

  6. megnicholas
    Member
    Plugin Author

    Posted 1 year ago #

    Hi Beth,

    What's wrong with the background image? I see a white background are you expecting an image? Sorry, I can't remember what it was like when you had the plugin deactivated.

    Thanks, Meg

  7. Balegret
    Member
    Posted 1 year ago #

    Meg,

    Yes, when I deactivate the plugin, the background image appears. It's an ocean/beach image. It's a larger version of what's in the branding area.

    Thanks,
    Beth

  8. megnicholas
    Member
    Plugin Author

    Posted 1 year ago #

    Hi Beth,

    I think you are best off approaching the theme developer now. Without access to the theme code I am working in the dark.

    I am interested to know what the solution is so please do keep me in the loop.

    Thanks, Meg

  9. bululu
    Member
    Posted 4 months ago #

    I have same issue. No background image is shown with this plugin.

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