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1. moontube
   Member
   Posted 1 year ago #

   How do I recover from a plugin install that did not make it all the way? I attempted an installation that did not succeed and the plugin does not show up in the list of installed plugins. However, when I try to install it again, this is what I get:

   Unpacking the package…

   Installing the plugin…

   Destination folder already exists. /home/moontube/public_html/wp-content/plugins/PrimaryPlugins7-29-10/

   Plugin install failed.
   ****************
   How can I delete the faulty subdirectory so I can make a clean installation of the plugin?

2. esmi
   Theme Diva & Forum Moderator
   Posted 1 year ago #

   Using FTP or whatever file management application your host provides.

3. moontube
   Member
   Posted 1 year ago #

   Thanks esmi. I did what you suggested. However, there is still a problem. My host's file manager shows the new plugin along with my other plugins. However, the WP plugins screen does not show it. This is the same indication I was getting before, so I suspect the plugin was indeed there originally on my host, but somehow it is not showing up on wp-admin/plugins.php. Any help would be appreciated.

4. esmi
   Theme Diva & Forum Moderator
   Posted 1 year ago #

   Try resetting the plugins folder by FTP or PhpMyAdmin.

5. moontube
   Member
   Posted 1 year ago #

   Hi Esmi,

   I don't know what you mean by restting the plugins folder. Using Filezilla for FTP, I can see the plugins folder on the remote site. I don't see how to "reset" it.

6. esmi
   Theme Diva & Forum Moderator
   Posted 1 year ago #

   Please see the link I gave above.

7. heavenlytoys
   Member
   Posted 1 year ago #

   Ive Just installed the WP E Commerce Plugin and now i get a internal 500 server error, do you think " Try resetting the plugins folder by FTP or PhpMyAdmin. " would help?

   Thanks :-)

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