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Genesis eNews Extended
[resolved] plugin install failed (2 posts)

  1. lizbarnett
    Member
    Posted 1 year ago #

    Original Tweet:
    https://twitter.com/Kraft/status/366212774210191360

    Problem:
    I have the new WordPress.

    I have the new Genesis.

    When I go to install Genesis E News Extended, it comes up with this error message:
    plugin install failed

    Site URL:
    http://www.WomanlyWoman.com

    Hosting Provider:
    FatCow.com

    http://wordpress.org/plugins/genesis-enews-extended/

  2. Brandon Kraft
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Howdy,

    A couple of quick questions? Had you tried to install the plugin before? Does WordPress provide any additional information (in addition to "plugin install failed"?

    My first thought would be to login via FTP to your site and check to see if there is a genesis-enews-extended folder in your /wp-content/plugins/ directory.

    If so, delete the entire genesis-enews-extended directory and try to install again.

    Are you able to install other plugins okay? Any reason to think you might have exceeded your disk quota on your hosting account?

    Thanks!

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