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HTML5 jQuery Audio Player
[resolved] Track audio doesn't play (22 posts)

  1. tstubbs
    Member
    Posted 1 year ago #

    The player shows up fine in the browser and the playlist is there, but when I click the play button there is no audio. My speakers are not on mute :-) and I have checked this on a MAC and PC in 2 different browsers and still nothing. I also amended my htaccess file as recommended in an earlier thread. Here is a link to the page

    What am I missing?

    http://wordpress.org/extend/plugins/html5-jquery-audio-player/

  2. Maeve Lander
    Member
    Plugin Author

    Posted 1 year ago #

    @tstubbs

    The most likely cause is the mp3/ogg files themselves, or the filepaths to them. Check that you've converted them properly and that they play fine on your computer. Also check that you've used full filepaths in the playlist, and that the clip length is correct. (sometimes the ogg & mp3 versions have a few secs different length - use the longer length)

  3. tstubbs
    Member
    Posted 1 year ago #

    Checked both the mp3 and ogg files and they play fine. Using absolute filepaths. Verified clip lengths... Still nothing! I notice that when I click on the play button on the page it shows the pause button momentarily and then goes right back to the play button - as if the player isn't initializing at all. The progress bar doesn't move at all either. Any other suggestions? http://theredsummerexperience.com/spoken-word/

  4. Maeve Lander
    Member
    Plugin Author

    Posted 1 year ago #

    Ok found the problem... it was a jQuery conflict. My bad... I didn't use the noConflict jQuery call in index.php file of the plugin. Nice easy one to fix though! So have released the fix for everyone.... please update to version 1.3 (released this morning) and the problem should be fixed for you.

  5. tstubbs
    Member
    Posted 1 year ago #

    I updated the plugin this morning and tried it again in 2 different browsers and I am still having the same problem.

  6. fmrproductions
    Member
    Posted 1 year ago #

    I have had a similar issue, but only when trying to listen on my Droid X and the Dolphin browser, the Droid X standard browser plays the music. Everything works on any other browser that I have tried. -btw I love the player! The page with the player is http://www.fmrproductions.com/?page_id=4653 . Seems like a Dolphin issue, but thought you would want to know.

  7. fmrproductions
    Member
    Posted 1 year ago #

    Working now. Must have been a user issue... me. My apologies. Everything working. Looking forward to 1.4. Great player.

  8. Maeve Lander
    Member
    Plugin Author

    Posted 1 year ago #

    No worries, glad it's working now. :-)

  9. Albzy
    Member
    Posted 1 year ago #

    have the exact same issue but only in firefox

    here's alink to where it can be seen

    http://miraclechildent.com/mce/index.php/music/

  10. nanarakam
    Member
    Posted 1 year ago #

    hi,

    I was trying out the plugin and facing a big issue. I am using 2 tracks. Once I click on a song, nothing happens for 3-4 minutes then it starts playing. This is happening on firefox. on chrome the page takes lot of time to load and the song does not play.

    Can you help?

    Thanks,

    NR

  11. Maeve Lander
    Member
    Plugin Author

    Posted 1 year ago #

    Hi Nanurakam. This sounds like an issue with your audio files. Please check both mp3 and ogg files are reasonable file size, and that they play properly on your local machine. If so, then the other thing it could be is Mime Type issue which I've seen a few times with Firefox.

    A mime type issue will be solved by adding the following lines to your htaccess file:
    AddType audio/ogg ogg
    AddType audio/ogg oga
    AddType video/ogg ogv
    AddType video/mp4 m4v

  12. sky19er
    Member
    Posted 1 year ago #

    Hi Enigma, I'd love to use your player -- love the look of it -- but I'm having a similar issue to tstubbs where the tracks aren't playing in Firefox/Mac (working in Safari). I tried your htaccess addition above to no avail. Any other ideas as to how to make it work in FF/Mac?

    Thanks!

  13. Maeve Lander
    Member
    Plugin Author

    Posted 1 year ago #

    Hi @sky19er... sure, happy to try to help. Please send a link to your site where the player is embedded.

    It works in all browsers/devices for 10,000+ other users so it's most likely something specific in your site code (theme or another plugin) causing issues with this plugin... hopefully I can take a look and help you identify the issue.

  14. michaeleman
    Member
    Posted 1 year ago #

    Hi Enigma-

    I'm having some trouble. I have the plugin here at this link

    http://commoncultureclothing.com/la/cam/wordpress/

    I noticed that when I paste this link into the field when I add a song

    http://commoncultureclothing.com/la/cam/wordpress/wp-content/uploads/2012/10/cam-Lions-Den-02-Real-Niggaz-Dont-Cry.ogg

    After I update the song, it shortens the URL. Is there a character limit on the URL

    http://commoncultureclothing.com/la/cam/wordpress/wp-content/uploads/2012/10/cam-Lions-Den-02-Real-N

  15. Maeve Lander
    Member
    Plugin Author

    Posted 1 year ago #

    @michaeleman

    Thanks for reporting this... can you a) confirm what version of plugin are you using? and b)try a really short filename and let me know if it fixes it?

    It definitely sounds like a character limit, but I thought I'd fixed that problem a few versions ago... if you can let me know this info and I can replicate the error I will definitely be able release a fix.

    Thanks for your help with this.

  16. sky19er
    Member
    Posted 1 year ago #

    Thanks for the response, Enigma, but I already went with another player.

  17. styzer
    Member
    Posted 1 year ago #

    @ skyl19er: I would hate to leave this great plugin behind too, but could you let me know what player you selected to work with FF?

    I must say that the author is one of the most respectful around, and is showing great interest in making sure his plugin works in more and more variant environment and combinations. But my client's site is like a sitting duck right now with no sound coming out when I click PLAY.

    It works in IE, though, which is our usual suspect normally.

    @Enigma: if you could give us a more detailed example with the codes, and point to the files to modify, that would also be very helpful. Most of us are not coders, although I personally don't have a problem going into a file and changing some code, I find that I don't always know how to insert it. There are specific tags required for specific PHP or JS code, if you could provide these as well?

    Doesn't have to be just for Enigma, anyone, please, chime in!

    Many thanks,

    Andre

  18. styzer
    Member
    Posted 1 year ago #

    @stubbs: I can see the player on your page and it's working in FF. What did you do different?

    Thanks!

    Andre

  19. michaeleman
    Member
    Posted 1 year ago #

    Enigma-

    I'm using Version 1.6 - I shortened the name of the file and it worked.

  20. Maeve Lander
    Member
    Plugin Author

    Posted 1 year ago #

    Thanks @michaeleman - I've got the character limit issue down on my list to fix up for next version.

  21. peikspeak
    Member
    Posted 1 year ago #

    Hi Enigma ...
    I'm having the exact same problem TStubbs describes above but with a slightly different wrinkle.

    Here is the page where I'm testing the player:
    http://www.mnuet.com/2012/07/01/audio-player-test-post/

    Just as TStubbs, I've tried different browsers to no avail. The two test MP3 files I'm using play well both on my own system and when I plug their URLs directly into the browser address bar. Yet, only one of the files (Whole Note episode 9) plays well in Safari and Chrome, but not Firefox. The other track "Purple Orange" doesn't play in any browser.

    Just as Styzer above did, I visited TStubbs' site and her player now appears to work fine.

    Enigma—Can you tell me how TStubbs resolved this issue, or can you tell me directly what's wrong and how resolve it?

    Thank you for any help you can give.
    - matt

  22. chanredfield
    Member
    Posted 1 year ago #

    Hi guys, I posted this in another post, I hope this helps. My files weren't playing in firefox and the problem was that I am hosted on godaddy. read on...

    after lots of research I figured out the problem. Maybe this will help others. I am using godaddy, their servers don't know what to do with ogg, so you have to create a custom MIME-Type to make it recognize .ogg.

    I will try to be a specific as possible since I've seen a lot of people asking how exactly this problem was fixed.

    I did this by editing the .htaccess file. You can access your .htacess file via ftp. Your ftp might be setup by default to not show hidden files (files that start with a ".") so you'll have to enable that in your settings in your .ftp client. I am using Fire FTP. I downloaded that file to my computer for editing. Macs are also set up to not show hidden files, so follow the instructions here for that

    Then I added this line to my .htaccess file.
    AddType audio/ogg .ogg

    I have a wordpress hosted site so i pasted this code before the last line of code in my file which reads: # END WordPress

    This fixed it for me, I hope this helps.

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